Let’s take a guess what the problem will be today out of the extreme ordinary like escalators not working. Do you think they have even noticed that the platform annoucement signs at court house don’t work? I realize there are more important things like when they drive on the wrong line or have total brake failures… What will happen today?
I live right near the Courthouse Metro and used to take the Orange Line to Farragut West every day for work. I had to give myself at least 30 minutes to go three stops. About a year ago I changed jobs and work in Bethesda and I happily drive to work every day. It takes me the same 30 minutes. I see stories like what has been going on lately and it makes me so glad I no longer have to deal with that crap. Even if I do hit traffic or get delayed significantly, which is rare on my drive, at least I have my radio, Ipod, a bottle of water and a comfy seat.
These problems are bad, but at the same time metro is and always will be a great idea. It just needs to be run better.
Somehow I miss most of the Orange Line problems- I’ve taken Metro every workday for 5 years (mostly Orange Line), and I’ve only had to disembark early about 3 or 4 times. Only once did I have to walk home.
Maybe it’s because of the time of day I take it- I’m usually on the train before 6:30 AM, and on my way home on the train by about 3:15 PM.
I’m a huge Metro lover/hater. Before I changed jobs and began working right in Arlington, I used to commute from Ballston to Union Station every day. The event(s) that killed my once-naïve, Metro-embracing spirit that I had when I first moved here? I was offloaded on both the Orange and Red lines in the same morning commute. I had no idea what was happening.
Now, I realize the problems with the system are numerous--I’m willing to give WMATA the leeway it needs to fix them. The thing that kills me is seeing how well other transit agencies (SEPTA and CTA, for example) maintain transparency and regular communication with their riders. WMATA really could (and, in my opinion, should) do a better job of communicating with its riders. Instead, I rely on people who run websites like Unsuck DC Metro and FixWMATA to get accurate information. Personally, I’d give WMATA a lot more credit if I heard the news straight from them--in a timely fashion--instead of relying on an aggregation of snarky (albeit helpful) tweets.
To their credit, they did apologize for yesterday’s meltdown. I appreciated that.
Also, any opinions on metro lying to the public? They said there was a “Train malfunction” to desribe routing the orange line train onto the blue line. There was nothing wrong with the train at all. It was either the switch or the people, but not the train. Then again if they didn’t lie the truth would painfully admit how incompetent they are at metro. The only thing that shocks me is that they don’t kill that many people with their incompetence. I’m shocked the body count isn’t higher.
I am one of the tinfoil-hat wearing conspiracy theorists that believe Metro intentionally disables cell service in stations when there are delays to prevent people from tweeting UnsuckDCMetro.
@novasteve, I’m with you on this. The flack that comes out of their PR department and the way they respond to some of these incidents is shocking at times--lying by omission is still a form of lying. Hypothetically speaking, what would have happened if there was a disabled train between Rosslyn and Arlington Cemetery that didn’t show up on the comm center’s radar and that misguided Orange line train smashed into it?
@courthound, I wouldn’t put it past them. Within three hours of putting up those three new Twitter accounts yesterday, they’d already blocked my man FixWMATA. I see it as WMATA closing their eyes and putting their fingers in their ears. “If we can’t see it, it’s not happening.”
At least governments are accountable to the people who elect them. Seems to me that WMATA really isn’t accountable to anyone.
WMATA is a government entity. Governments accountable? That’s hilarious. You now have elected officials, sworn to uphold and defend the laws, refusing to do that because they don’t agree with the law. Obama swore to be the most transparent administration ever….. When you elect corrupt narcissists, what do you expect?
I can’t think of a president in our lifetime who wasn’t a corrupt narcissist in some way.
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