January 29, 2018 3:00pm–4:30pm

Encore Learning Lecture

Arlington Central Library

1015 N Quincy Street

Arlington, Virginia 22205

On Monday, January 29 from 3:00 to 4:30 pm, Encore Learning will present a lecture by Leon Hartwell who will speak on”Negotiating with a Drunken Serb: Key Lessons from a UN Diplomat”. It tells the story of Sergio Vieira de Mello who was a United Nations diplomat and negotiator par excellence. In 1999 Vieira de Mello arrived in war-torn Kosovo and had to regain control of a UN warehouse from a drunken Serb. What can the incident with the UN Diplomat and the drunken Serb teach us about negotiations?


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