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ARLnow Profile: Blackstone Management

Blackstone Management, LLC
2221 South Clark St.
Arlington, Virginia 22221
703-828-4504

A property management firm is planning to open a new office in Courthouse in January.

Blackstone Management, a company that helps run properties for the board of directors for home owner and condo associations, is aiming to have a larger presence in Arlington, said Forrest Baggarly, the managing director of the company.

“We would definitely like to have a larger presence in Arlington. That’s something we’re trying to push this year,” Baggarly said.

Blackstone Management takes over the management of residential buildings for homeowner associations, which includes tasks such as maintenance requests, amenities management and training community managers. The company also focuses on helping associations collect memberships fees and budget their money properly.

“We’re locally owned and operated,” Baggarly said. “We are very familiar with the D.C. area. We know where are properties are. And another big point is that we visit our properties.”

While the company is locally owned, it also has the features of a larger corporation, he said. The company is constantly adding and improving technology to make management easier for associations to run better and low the board of directors to have access the info they need.

“People see us online and all our capabilities and think we’re large frim. He said. “And we are a large company, but we’re locally owned and operated.” So we can give each customer the attention they need.

The company has an app that allows board members to see all the different maintenance requests, manage payments, set tasks for themselves and other board members and other tasks needed to keep up property management. The app also lets owners view their account and make payments and request on the go.

Baggarly said he thinks the app will be popular among Arlington home and condo associations, as the local residents are up to date on new technology.

“The homeowner associations and condo owner associations we have in Arlington, they use are online system more than 80 percent of the other areas,” he said.

The company already manages buildings in Arlington, including in Rosslyn, and so far, Baggarly said he noticed that things are “newer, things are better kept” in the county.

Although the company is pushing its technology, the company is still reachable by phone and email, Baggarly said, adding that the company is very responsive and will return all their calls and emails.

“If you call us, we’re going to respond as quickly as we can,” he said. We have a request tracing system to make sure owner’s calls do not go unanswered.

The company’s focus on being reachable, whether through an app or by phone is what separates them from other management companies, Baggarly said. The company has taken over properties where former managers failed to respond to maintenance requests or failed to collect dues, he added.

One of these properties was in Maryland, where a management company had let a condo association rack up about $200,000.00 in maintenance bills and had numerous unpaid electricity bills. The association now has paid all its bills and has money in savings. More members are showing up to the association meetings, as well, Baggarly said.

“We listen to what the issues are in the community and tell them in our experience what we can do to help them,” he said. “We want to make sure we’re running the association, homeowners association, condo owners association, apartment building, the way its supposed to be run.”

The preceding was a sponsored profile written by Heather Mongilio for ARLnow.com.

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