At Starry Internet, we have seen significant increases in usage and traffic on our network as our customers shift to working and learning from home in response to COVID-19. As social distancing practices become more fully implemented, broadband will be the essential bridge that keeps us all connected and productive. That’s why we joined the FCC’s pledge to “Keep Americans Connected.” This was an easy decision as we are already committed to best practices that keep our customers connected. We have never had data caps, late fees or additional fees. As part of the pledge, we will suspend cancellation of service due to nonpayment as it relates to COVID-19.
We are continuing our efforts to maintain and expand our network to connect as many Americans as we can to high-quality and affordable broadband. In addition, we are actively working to expand our Starry Connect program for residents of affordable and public housing to ensure communities with already low connectivity have reliable internet access. We are also providing our Starry Connect customers with free internet service until the end of May.
Please let me know if you have any questions or if you would like to set up a time to talk about Starry, our network or our current connectivity efforts.