Press Club

Arlington Library Catalog System Crashes

Update at 3:40 p.m. — The library catalog and account system is expected to remain down until Monday afternoon, at the earliest, according to Arlington Public Library spokesman Peter Golkin. Fines and fees will not accrue during that time.

Arlington Public Library and Arlington Public Schools are experiencing technical problems that have brought down their shared library catalog system.

Arlington Public Library sent the following email to patrons this afternoon.

The Arlington Public Library and Arlington Public Schools catalog and accounts system is down and we have lost data. This system crash affects all activities that occurred from Saturday, Nov. 10 through Thursday, Nov. 15. All online services from the Web and inside the Library are suspended. We are doing everything we can to restore the system. We apologize for any inconvenience and thank you for your patience.

Arlington Public Library is operating on a regular schedule and you are welcome–in person–to browse the shelves and check out materials including holds. WiFi and public PCs are also available.

Privacy has not been compromised with this crash and patrons do not have to take any action at this time. We will provide updates on the Library website, Twitter and Facebook and will send a follow-up email once we have more details for you.

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