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Arlington is Upgrading its Website and Wants Public Feedback

Seven years since its last major refresh, Arlington County is planning upgrades to its website.

To prepare, the county is seeking feedback on the current website and potential changes. The public has until Jan. 8 to provide comments on what needs improvement.

County spokeswoman Shannon Whalen McDaniel tells ARLnow that Arlington is in the process of migrating a large portion of the public website to a new content management system and that the project will be finished some time next year.

“The project will enhance website stability, security, and performance while also providing a light refresh to help us better serve our digital audience,” McDaniel said.

The survey, which takes minutes to complete, asks how often respondents have visited the site over the past year, how it can be improved and whether it’s easy to navigate.

Arlington’s website first launched in the 1990s and was most recently upgraded in 2013. In October the site suffered a lengthy outage; since then at least one additional outage has occurred.

Screenshot via Arlington County

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