News

Arlington is Upgrading its Website and Wants Public Feedback

By James Cullum

Seven years since its last major refresh, Arlington County is planning upgrades to its website.

To prepare, the county is seeking feedback on the current website and potential changes. The public has until Jan. 8 to provide comments on what needs improvement.

County spokeswoman Shannon Whalen McDaniel tells ARLnow that Arlington is in the process of migrating a large portion of the public website to a new content management system and that the project will be finished some time next year.

“The project will enhance website stability, security, and performance while also providing a light refresh to help us better serve our digital audience,” McDaniel said.

The survey, which takes minutes to complete, asks how often respondents have visited the site over the past year, how it can be improved and whether it’s easy to navigate.

Arlington’s website first launched in the 1990s and was most recently upgraded in 2013. In October the site suffered a lengthy outage; since then at least one additional outage has occurred.

Screenshot via Arlington County

About the Author

  • Reporter James Cullum has spent nearly 20 years covering Northern Virginia. He began working with ALXnow in 2020, and has covered every story under the sun for the publication, from investigative stories to features and photo galleries. His work includes coverage of national and international situations, as well as from the White House, Capitol, Pentagon, Supreme Court and State Department. He's covered protests and riots throughout the U.S. (including the Jan. 6 riot at the U.S. Capitol), in addition to earthquake-ridden Haiti, Western Sahara in North Africa and war-torn South Sudan. He has photographed presidents and other world leaders, celebrities and famous musicians, and excels under pressure.