Comcast recently mailed informational material to customers regarding the changes, and earlier notified the county’s Cable Television Policy and Administration office of its plans.
Starting on or about March 3, Comcast will stop transmitting most basic cable channels in analog. Instead, anybody who currently watches cable TV without using a set-top box or a CableCARD device (like TiVo) will need to get a digital adapter to see the channels. Comcast is offering up to two digital adapters free of charge, with each additional adapter priced at $1.99 per month.
The switch from analog will free up space for new HD channels. Comcast will offer about 50 new HD channels to Arlington customers, most of which will be included in the Digital Starter cable package. Many of the new channels will be rolled out on March 15, with a few other channels set to come on-line on April 12.
Comcast is in the midst of a nationwide transition to all-digital and Arlington is just the latest area to get the service, which the company has alternately dubbed “Xfinity” and “The World of More.”
Last month, an ARLnow.com poll of nearly 800 people indicated that many local residents are unhappy with the quality of Comcast’s service.
Robert Billingsley, Cable Administrator for Arlington County, said that anyone who has unresolved complaints about their cable service can instead contact his office at 703-228-3242. He said his office gets about 15 complaints about Comcast per month, compared to 7 to 8 complaints per month about Verizon FiOS.
See a list of the new HD channels, after the jump.