Press Club

Arlington Launches Coronavirus Hotline

Arlington County has established a new hotline to answer questions from the public about the coronavirus outbreak: 703-228-7999.

Officials announced the new hotline last night, on the same day that Virginia Hospital Center and the county opened its new drive-through testing site.

From a press release:

Arlington County is expanding its ability to respond to inquiries and questions from the public by establishing a new call center. This additional call center will free up resources to help the County effectively minimize the public health risk posed by the coronavirus (COVID-19).

Community members who cannot find the information they need on the County’s website or through other resources, should call 703-228-7999 for assistance. The call center will be open from 7 a.m. to 7 p.m. Monday through Friday.

Local first responders have been urging residents to avoid calling 911 for coronavirus inquiries, except in the event of a life-threatening emergency.

Arlington County provided the following advice for those who are experiencing symptoms that might be consistent with COVID-19, including avoiding the emergency room if you only have mild symptoms:

What to Do If You Feel Sick

  • If you feel sick with fever, develop a cough, or have shortness of breath contact your health care provider to evaluate your symptoms. Call your provider before seeking care and tell them about your travel and your symptoms.
  • If you are experiencing life-threatening symptoms or are having an emergency, call 911 and tell them about your symptoms and travel history. DO NOT call 911 and/or go to the emergency room for mild symptoms that are manageable at home.

As of noon Wednesday, there were 14 reported cases of coronavirus in Arlington, but testing has been limited by a lack of tests.

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