Car-Sharing Service Shuts Down Local Operations Amid Outbreak

After quietly launching in October, car-sharing service Penske Dash is quietly closing down in Arlington and D.C.

In an email to customers, the company said the coronavirus outbreak has affects its ability to serve its customers. It will be ceasing local operations effective Friday, April 10.

The full email is below.

As you all know, we are living through an unprecedented time in history. The ripple effects of the current situation extend far and wide and have affected many businesses’ ability to serve and support their customers. Unfortunately, Penske Dash is no exception. It is with great regret that we must cease our operations in Washington DC and Arlington, including the cancellation of your membership. Our last day of service will be Friday, April 10, 2020.

Please know, this was not an easy decision for us to make, and we apologize for any inconvenience we may cause by ceasing our operations.

Please note the following information regarding your membership:

• Vehicles are available to rent through April 10, 2020, but all rentals must end inside the Dash Zone by 11:59 pm EST on April 10, 2020.
• Fewer cars will be available for rent during the next two weeks.
• Your member account will remain active through April 10, 2020.

We want to express our gratitude to our many members for your loyalty; it is a privilege to have served you. Our thanks also extend to the District Department of Transportation and Arlington County for their collaboration and support since our launch.

If you have any questions or concerns, please contact our member support team at 833-9-GO-DASH (833-946-3274) or email us at [email protected]

Again, thank you for being a member of Penske Dash, and we wish you safe journeys in the future.

Sincerely,
The Penske Dash Team

Hat tip to Patricia H.