Schools

JUST IN: Internet Outages Affecting Arlington Public Schools

A widespread East Coast internet outage may cause delays for teachers and students accessing Arlington Public Schools systems during remote learning.

“Some users may be experiencing issues with their internet, or applications such as Canvas, Google Classroom or Teams,” APS spokesman Frank Bellavia tells ARLnow.

In an email to families, the school system said that those accessing services through MyAccess@APS may experience delays, but those delays will vary by user.

A reported fiber optic cable cut in Brooklyn is at least one factor causing internet-related problems up and down the East Coast today.

“It’s not clear if that issue is responsible for the entire outage,” the Associated Press reported. “The internet service provider didn’t have any estimate when the problem spot would be fixed.”

“The outage is affecting major internet and cloud providers as well as major sites such as Google and Facebook,” the AP added.

More from Arlington Public Schools:

The Department of Information Services is sending the message to families to notify you that we have become aware of an Internet outage that is affecting most major Internet providers on the east coast because of a fiber cut in New York. This outage is affecting Verizon, Comcast and others that provide Internet service to staff and students in our area.

This outage may cause delays in applications and services accessed via MyAccess@APS and will be different for each user.

We will continue to monitor the outage and notify you with any pertinent information that becomes available.