Press Club

VDOT Fixes a Capital Mistake Along Route 50

A minor typo along Route 50 in the Rosslyn area has been fixed, to the relief of local pedants.

A directional sign along westbound Route 50 (Arlington Blvd), as one travels through the Rosslyn and Courthouse areas, has long read “14Th Street.” Just days after the error was pointed out to VDOT on social media, the erroneous capital-T was finally replaced late last week.

https://twitter.com/VaDOTNOVA/status/1435271461669908489

“The letter was replaced on the sign on Friday, September 10!” confirmed VDOT spokeswoman Ellen Kamilakis, who runs the celebrated VDOT Northern Virginia Twitter account. She said tips from the public help the agency correct minor problems across its expansive transportation network.

“Our Transportation Field Operations (TFO) group handles the maintenance of all signs, signals, and pavement markings in our District,” said Kamilakis. “We have more than 250,000 signs and 1,400 signalized intersections, so [while] crews always keep a look out for items that need to be fixed, we always encourage residents to reach out to us if they see an issue somewhere. People can let our Customer Service Center know via https://my.vdot.virginia.gov/ or 800-FOR-ROAD.”

Social media — Twitter, specifically — is a popular means of reporting issues, but unlike the VDOT website and hotline it’s more of an informal channel.

“We try to be as helpful as possible on social media,” said Kamilakis, who regularly provides safety tips and general, lighthearted life advice in the form of a “Morning MeeMaw Nag.”

“We answer all of the questions that can be reasonably answered on social media,” Kamilakis added. “Our Twitter community mainly reports downed signs, potholes, signals on flash, debris in the road, drainage issues, etc. As these aren’t formal customer service requests through the system, I simply reach out to those in charge of said areas and they are always happy to help.”

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