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Mail delivery improving in North Arlington as USPS addresses backlog, pushes new hiring

North Arlington residents say their mail service is finally improving after months of spotty deliveries.

Following ARLnow’s reporting on the issue and advocacy from U.S. Rep. Don Beyer (D), residents in the 22207 ZIP code say they’ve now gotten some, but not all, of their missing mail in batches.

“There have been a few days where we have received two separate deliveries, which included a lot of old and current mail,” Ruth Gordon, a member of the Old Glebe Civic Association Board, told ARLnow. “I think we are still missing a little bit as I am expecting something that was mailed in mid-January.”

Beyer, who represents Arlington in the 8th Congressional District, said he met with the Arlington postmaster and that the U.S. Postal Service has committed to mail service improvements locally.

Beyer wrote on social media last week that USPS would clear its undelivered mail backlog by early this week. The agency has also hired a new manager and is hiring additional staff at the N. George Mason Drive location, he said.

North Arlington resident Christine Schaubach, whose mail service has been iffy since summer 2025, told ARLnow that delivery resumed at her house after media reports on the USPS delays. She learned from Beyer’s office that the post office hired the new manager and four other new employees.

“They claimed to get most of the delivery out by this week and I think they are trying,” Schaubach said.

Neighbors have observed staffing challenges at the post office while trying to track down their undelivered mail. USPS told the neighbors that a mail carrier retiring in December and several others being injured on the ice exacerbated staffing challenges, according to resident Eileen Kostanecki.

Lorig Armenian, another neighbor whose mail service worsened in December, said mail carriers have been taking overtime shifts at night to deliver mail.

Kostanecki said mail service became more consistent last week, but still could use improvement. The resident signed up for a USPS tracking service several weeks ago and has received most missing postage.

Some of the mail recovered in the last few days included a check that was sent in late January, a birthday present from January, her son’s W-2 form and bills for the last two months.

“It would be super if we had a permanent mail carrier assigned to our neighborhood because they would get to know us and the route,” Kostanecki said. “It would also be great if someone from the post office would communicate with us and let us know how much mail still needs to be delivered, and how that will be accomplished; and when they believe our mail has all been found and delivered.”

ARLnow has reached out to USPS for more details on its hiring progress and goals.

While 22207 is seeing improvements, the issue isn’t confined to that ZIP code. Arlingtonians in other parts of the county have shared similar experiences in the Arlington Neighbors Helping Each Other Facebook group.

Residents experiencing mail delivery issues may file a report with USPS.

About the Author

  • Emily Leayman is a senior reporter at ARLnow, ALXnow and FFXnow. She was previously a field editor covering parts of Northern Virginia for Patch for more than eight years. A native of the Lehigh Valley in Pennsylvania, she lives in Northern Virginia.