An updated partnership with Uber will provide more transportation options for senior citizens living in True Ground Housing Partners’ apartment communities.
The expanded program will offer free Uber trips subsidized by the transportation company. Eligible residents will be able to request rides by connecting with True Ground’s resident-service coordinators at each property.
True Ground resident services staff will also ensure that residents safely get in their ride and to their destination, and will remain in touch with them until they return home.
“Reliable mobility is essential to resident wellbeing, particularly for seniors,” said Marquan Jackson, vice president of resident services at True Ground.
“Beyond providing transportation, this program helps residents build social capital, supporting seniors as they age in place with dignity,” Jackson said.
The new effort continues and expands a collaboration between Uber and True Ground that, in 2024, provided more than 700 rides to seniors.
“These rides enabled residents to easily attend medical appointments, access local resources, and participate in community programs — helping them stay socially connected and engaged,” True Ground officials said.
The initiative is part of Uber’s broader efforts to close transportation gaps, particularly for seniors — a growing population in Arlington and across Virginia. It is part of the company’s Social Impact Grant program.
“Our partnership with True Ground is about making day-to-day life easier for seniors,” said LáVita Gardner, public policy manager at Uber.
“By helping address transportation barriers, we’re working together to ensure older adults can connect to critical services that support their health, independence and quality of life,” Gardner said.
True Ground Housing Partners was founded in 1989 as the Arlington Partnership for Affordable Housing (APAH). While it has expanded regionally, the organization remains centered in Arlington, with 20 residential communities under management in the county.
