Press Club

Ballston Mall Chosen for Site of New USPS Service

Your days of waiting in long lines to pick up and send packages at the post office could be over. Ballston Common Mall is one of the first commercial locations in the country to debut a new program from the United States Postal Service called gopost.

The service is designed to make sending and receiving packages easier, because they’re delivered just like regular mail. There’s no need to bring a slip to the post office and wait in line to receive the item. Postal carriers pick up and drop off items at the boxes just like a regular mail box. There’s no additional fee to use the service.

Users set up an account online and choose which location they’d like a package sent to. They’ll receive an email or text message that their package has arrived. At the gopost site, customers check in on a computer and receive their items from the designated post office box. If a signature is required, the customer simply signs the computer screen with a finger.

Users who want to send a package will print postage from their home computers, attach it to the package and drop the package off at a gopost site. The onsite computer informs the postal service that a package needs to be picked up.

USPS spokeswoman Laura Dvorak believes the program will be popular because it’s convenient.

“Why do you want to wait for your package, when your package can wait for you?” Dvorak said. “This way, you don’t waste your time.”

Several post offices throughout Northern Virginia, including the Arlington South Post Office (1210 S. Glebe Road), have installed gopost boxes. Ballston mall is the first non-post office site to feature the service. Dvorak says the location was chosen due to its proximity to many businesses and hotels in the area, as well as the mall being open to the public most hours of the day. It has 80 lockers of three different sizes.

“It’s a matter of convenience,” Dvorak said. “Customers would have access nearly around the clock.”

Customers will need to make one trip to a post office while setting up their registration. A USPS employee will validate the person’s identity and give more information about what items are allowed to be shipped. When the user logs in from a personal computer, the postal services knows who’s requesting shipping services.

“We know the account, we know who that person is,” Dvorak said. “It’s a very important security feature for gopost.”

The service kicked off at Ballston mall last week. It will be expanding throughout Northern Virginia this year. Future gopost locations include grocery stores, pharmacies, transportation hubs and other shopping centers.

Courtesy photo

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