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Call-Monitoring AI Startup Wins $5 Million Investment

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Sponsored by Monday Properties and written by ARLnow.comStartup Monday is a weekly column that profiles Arlington-based startups and their founders, plus other local technology happenings. The Ground Floor, Monday’s office space for young companies in Rosslyn, is now open. The Metro-accessible space features a 5,000-square-foot common area that includes a kitchen, lounge area, collaborative meeting spaces, and a stage for formal presentations.

Have you ever called a helpline and heard a message saying the call may be recorded for training and quality purposes? ExecVision, a startup based in Rosslyn, might be at the other end of that call.

“We’re one of the systems that sits behind [a call], allowing managers to coach [service representatives],” said Jesse Williams, director of marketing at ExecVision.

Williams said ExecVision’s conversation intelligence software, a type of artificial intelligence, can signal and flag key moments in a call to help improve performance and sales. ExecVision can also identify recurring problems with calls that can be used to review and improve performance.

ExecVision’s tech can be applied to either sales calls or customer support calls. Williams said any company that uses phone calls heavily in relation to their product could be a good fit for ExecVision.

The AI has processed over 8 million calls since it was founded in 2015, but a new funding bump aims to expand those operations considerably.

The company recently secured $5.4 million in funding from Edison Partners, an investment firm in New Jersey. Williams said funding is a significant increase over the $2.5 million the company had raised up to that point.

“We’re excited to join the portfolio,” said Williams. “The majority of this investment is targeted at scaling up our operations and marketing strategy.”

Over the last year, ExecVision has undergone several changes to their program to improve administrative functionality, from a new transcription engine to a metrics tab. Most recently, the company created a new manager dashboard, allowing sales executives to track the logistics of coaching for their team. According to the press release:

“Sales executives can track the amount of coaching their managers are providing to their team, how effective that coaching is, how their coaching activities are distributed across the team, the time spent coaching, and the impact of coaching activities on their team’s performance over time.”

ExecVision was founded by David Stillman and Steve Richard and shares an office with their earlier startup, Vorsight, an appointment scheduling firm.

Williams said the company has a staff of around 35 employees, with plans to expand to 50 employees by the end of the year.

Photos of ExecVision software and co-founder Steve Richard courtesy ExecVision

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Morning Notes

Apartment Project Feels ‘Amazon Effect’ — “The Amazon real estate effect in Northern Virginia is being felt from home sales to new development. Nearly two years ago, the owners of Crystal House Apartments applied to add a building and 252 units to the Crystal City Metro-proximate community. Now, that vision has more than tripled in size.” [UrbanTurf, Bisnow]

Arlington Has Low Home-School Rate — “Arlington has the lowest rate of home-schooled students in Northern Virginia, according to new state data. A total of 0.5 percent of Arlington students were home-schooled in the 2017-18 school year, according to a new jurisdiction-by-jurisdiction compilation by the Virginia Public Access Project (VPAP).” [InsideNova]

Lots of Green Space for Future H-B Woodlawn Home — Despite a relatively small footprint and a vertical profile — rising five stories above grade — the future home of the H-B Woodlawn Secondary Program in Rosslyn will have plenty of green space for students. “Standing on top and looking down, you will think it’s a hillside meadow, not a series of roofs,” said Arlington Public Schools’ design and construction director. [ENR Mid-Atlantic]

Champagne Lounge With a View in Rosslyn — “The Observation Deck at CEB Tower will debut a new Champagne-centric bar [this] week, inviting visitors to to sip bubbly from the area’s first 360-degree public observatory.” [Eater]

Sunday Funday Moves to G.O.A.T. — The popular and sometimes rowdy Sunday Funday festivities that took place at the now-closed A-Town Bar and Grill have been moved to A-Town’s sister bar The G.O.A.T in Clarendon. [Instagram]

Arlington Spots for Mocktails — Need to go sans alcohol to meet some of your New Year’s resolutions? Some of the best mocktails in Arlington can be found at spots like Fyve Restaurant at the Pentagon City Ritz-Carlton; Green Pig Bistro and Ambar in Clarendon; and the new Punch Bowl Social in Ballston. [Arlington Magazine]

Flickr pool photo by Kevin Wolf

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Noisy Arrest in Rosslyn Apartment Complex Startles Neighbors

Residents of the River Place apartment complex in Rosslyn were startled by a noisy arrest by Arlington Police last night (Thursday).

County police spokeswoman Ashley Savage says officers served a warrant for a suspect in the 1011 block of Arlington Boulevard around 6 p.m. and took the person “into custody without incident.”

“The criminal investigation is ongoing and there is no ongoing threat to the community related to this incident,” Savage told ARLnow.

However, ARLnow readers reported hearing loud bangs at the time of arrest, and saw at least a dozen police in tactical gear on the property, which sits near the intersection of Wilson Blvd and Route 50.

One reader even mentioned seeing a car “pinned in by some old junker cars and police vehicles in the parking lot” of the apartment complex.

Savage did not offer other details on the arrest.

Photo courtesy of Cynthia Carabelli

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Longtime Rosslyn Pizzeria Piola Shuts Down

Longtime Rosslyn pizzeria Piola has now shut its doors.

The restaurant, located at 1550 Wilson Blvd, announced the move on its social media channels last Wednesday (Dec. 26). Piola had operated out of the space for the last 12 years.

“To our many regular customers and social media fans, we are very grateful for the support you gave us,” staff wrote in a Facebook post. “This day would have come much sooner if it wasn’t for you! We apologize for not informing you sooner, but hope you understand that the cards were not in our favor.”

Piola was known for its pizza-heavy brunches, beer specials and large World Cup watch parties every few years.

It’s now the second long-tenured restaurant on the block to close down in recent years; Cafe Asia shut down next door back in 2016. The Bash Boxing gym and South Block smoothie shop have since moved into that space.

Piola’s former home also sits across from a massive redevelopment project that will someday become bring three new residential towers, a new fire station and an improved Rosslyn Highlands Park to the area.

The pizza chain also seems to have shuttered its D.C. location, according to its website. Piola is a Miami-based company, with several South Florida locations, and a few in Texas and North Carolina as well.

Photo 1 via Facebook

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Morning Notes

Christmas Tree Pickup Underway — For residents eligible for Arlington County’s trash collection service, the special curbside Christmas tree service is currently underway. Trees will be hauled away on the regular trash collection day through Jan. 11 and turned into mulch. [Arlington County]

Shutdown Could Hurt Local Businesses — “In Greater Washington, that could mean about 40 percent of approximately 362,000 federal workers — about 145,000 — would not receive roughly $15 million per day in pay, according to rough estimates… The shutdown is likely to hit industries that depend heavily on the discretionary spending of federal workers and contractors.” [Washington Business Journal]

Would-Be Local Amazon Locations — Among the places Amazon could have gone to in Northern Virginia, if it did not pick the Pentagon City and Crystal City area for its new office campus, were Alexandria near the Eisenhower Metro station and Rosslyn, with a prominent skyline view along the Potomac. [Washington Business Journal]

Ads on Virginia School Buses? — “Advertising on the back end of school buses? It could be coming to the Old Dominion. The state legislature again this session will consider a proposal by Del. Israel O’Quinn (R-Bristol) allowing school districts to place commercial advertising between the rear wheels and the rear of the bus.” [InsideNova]

Metro Touts Fewer Fires — “Metro will end 2018 with the lowest number of insulator-related smoke/fire incidents in years – 66 percent fewer compared to 2016 – despite record rainfall this year. Water infiltration in Metro’s tunnels has historically been the leading cause of such incidents.” [WMATA]

Pre-Boarding Snafu at DCA — “A couple says their holiday trip to Virginia was ruined by a traumatic incident on their flight home. A disabled husband was forced to pre-board alone, while his sick wife had to stay behind at the gate” for a Southwest Airlines flight at Reagan National Airport. [Fox 5]

Flickr pool photo by Maryland Nomadic

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Morning Notes

Experts Expect Arlington Appreciation — “The quarterly survey, sponsored by Zillow and conducted by Pulsenomics LLC, asked more than 100 real estate economists and investment experts for their predictions about the U.S. housing market… Denver, Washington, Atlanta and Dallas ranked as the four markets most likely to outperform the national average rate of home-value appreciation.” [InsideNova]

Registration Open for MLK Day of Service — “Volunteer Arlington, a program of Leadership Center for Excellence, will host the second annual MLK Day of Service on Monday, January 21 from 8:30 a.m. until 12:00 p.m. Those looking to turn a day off into a ‘Day On’ can register free of charge.” [Volunteer Arlington]

Incoming: 25 New ACPD Officers — “On December 18, 2018, family, friends, and fellow officers gathered to celebrate the graduation of Session 139 from the Northern Virginia Criminal Justice Training Academy (NVCJA), who took their oath to serve and protect the residents of Arlington County.” [Arlington County]

A Brief History of Rosslyn — “The many tall office buildings… make Rosslyn look more like a modern city than Washington does. It got that way by not being included in the District of Columbia — the result of political decisions that propelled the two neighboring cities in vastly different directions over the centuries. After all, Rosslyn wasn’t always this glossy — far from it.” [Politico]

Flickr pool photo by Erinn Shirley

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‘Rolls By U’ Sushi Restaurant in Rosslyn Shuts Down

A create-your-own sushi restaurant in Rosslyn has now shut its doors.

Sign posted at Rolls By U, located at 1713 Wilson Blvd in the Colonial Village Shopping Center, indicate that the eatery is now closed.

Yelp reviewers and ARLnow readers reported that the location seems to have shut down in early December.

Rolls by U opened in 2015, serving up bowls, rolls and even sushi burritos. Its owners also backed a Courthouse restaurant, the Guarapo Lounge, but that also shuttered in 2016.

The restaurant also has a location in D.C.’s Foggy Bottom neighborhood, which seems to still be open.

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New ‘Anytime Fitness’ Gym Coming to Rosslyn

A new, 24-hour gym is on the way for Rosslyn.

Construction is now underway on a new “Anytime Fitness” location at 1919 N. Lynn Street, in the base of an office building near the road’s intersection with I-66 and Lee Highway.

Club owner Russ Sharafeyev told ARLnow that he managed to start work on the new gym about two weeks ago, and is currently “looking at opening closer to [the] end of Q1 2019.”

The gym will offer 24/7 access for its members, and is set to become the first Anytime Fitness location in Arlington — the chain currently has two other gyms in Alexandria.

Sharafeyev hopes to start offering pre-sale deals starting on Jan. 2, and is planning a host of events in the coming months.

“We are looking to do some cool things like giveaways of electric scooters and raising money for good causes with community help,” Sharafeyev wrote in an email.

The building the gym will be located in was once home to Caffe Aficionado, which shuttered after its owners were charged with money laundering and conspiracy to commit credit card fraud.

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USPS Proposes Relocating Rosslyn Post Office, Plans Public Meeting Tomorrow

The Rosslyn Post Office could soon be on the move.

The U.S. Postal Service is proposing relocating its office in a building at 1101 Wilson Blvd elsewhere in the neighborhood.

Officials have yet to identify a new spot for the post office, but they hope to move it to “a yet-to-be-determined location as close as reasonably possible to the current site,” according to a news release.

The USPS says that, if it approves such a change, “there would be no change to post office box numbers or ZIP codes.”

A Postal Service spokeswoman did not immediately respond to a request for comment on what prompted the USPS to consider a relocation.

However, the USPS is planning a public meeting to discuss the proposal tomorrow night (Wednesday) at 5 p.m. at 1911 N. Fort Myer Drive. The Postal Service will then accept written comments for the next 30 days following that gathering.

Anyone interested in submitting them can send them to:

Richard Hancock
Real Estate Specialist
U.S. Postal Service
PO Box 27497
Greensboro, NC 27498-1103
[email protected]

USPS also operates several other post offices near the Rosslyn location, including ones in Clarendon, Court House and at Fort Myer.

Photo via Google Maps 

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Here’s What to Do If Someone Leaves a Mattress Along the Side of a Road

Last week Sarah, a Rosslyn resident, was trying to solve a problem: what do you do if a mattress is left along the side of a busy local road and no one has done anything about it for weeks?

“A mattress was dumped on the sidewalk on Clarendon Blvd between Rhodes and Quinn about two weeks ago,” she told ARLnow. “It appears that the negligent property dumper and Arlington County are at a standoff, as the mattress remains. So what’s the end resolution here? Does this mattress stay on public property for eternity?”

“It’s an interesting civic dilemma,” Sarah added. “If Arlington County acquiesces and disposes of the mattress, the negligent resident has their belief that they can skirt the rules reinforced.”

Disposing of a mattress is not a straightforward proposition for those who live in local condos, apartments or other private communities. Unlike single-family home owners in Arlington, who can generally just leave mattresses and other bulky items by the curb, residents of multi-family complexes play by the rules of the trash company their building, HOA, etc. contracts with.

In this instance, someone apparently either decided to just dump the mattress and make it someone else’s problem — or Googled “mattress disposal arlington va” and didn’t realize that Arlington County’s trash pickup service does not apply to them.

Either way, the answer for Sarah and anyone with the same issue going forward is: visit the county’s website.

“Thanks for bringing this to our attention,” said Arlington County Dept. of Environmental Services spokeswoman Katie O’Brien, in response to an inquiry from ARLnow. “We have placed an illegal dumping ticket for this item. Someone from our Solid Waste Bureau will pick it up soon to dispose of it.”

For future reference, according to O’Brien: “Please report any litter or illegal dumping through our online Report a Problem tool: https://topics.arlingtonva.us/reportproblem/.”

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Morning Notes

More Details on WeWork in Rosslyn — “WeWork has made it official: The coworking space provider is expanding, in a big way, into Rosslyn. Its newest location, expected to open in the second quarter of 2019, will include more than 1,400 desks across four floors of JBG Smith Properties’ CEB Tower, 1201 Wilson Blvd.” [Washington Business Journal]

Wreaths Laid Despite Rain — “Despite the rain, tens of thousands of volunteers came out on Saturday to lay wreaths on the graves at Arlington National Cemetery… President Trump made an appearance, speaking to soldiers while at the cemetery.” [WJLA, Fox News]

Explainer: State Roads in Arlington — “Though it’s not obvious, the roads you use every day are owned by an overlapping patchwork of governments, regulatory bodies, and private interests. This isn’t a story of tyrannical state governments imposing their will upon localities, but of intergovernmental coordination that sometimes works and sometimes doesn’t.” [Greater Greater Washington]

New ART Route Starts Today — “ART 72 connects North Arlington to Ballston and Shirlington. The new route, along with Metrobus 22A/C, brings more frequent weekday service between Ballston and Shirlington. Service operates every 20 minutes during rush hours and every 30 minutes the rest of the day.” [Arlington Transit]

Flickr pool photo by Tom Mockler

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Police Charge Dump Truck Driver Who Allegedly Struck Woman Pushing Stroller in Rosslyn Crosswalk

The driver of a dump truck who allegedly struck a woman pushing a stroller in a Rosslyn intersection yesterday (Thursday) is now facing criminal charges.

Arlington Police announced today (Friday) that they’re charging 63-year-old John Washington of Silver Spring, Maryland with reckless driving and failure to yield to a pedestrian in a crosswalk in connection with the crash.

The incident happened around the intersection of Lee Highway and Ft. Myer Drive around 9:30 a.m. Thursday. Police believe the woman was crossing the street with a child in a stroller when the truck driver struck her.

She was taken to the hospital with “serious but non-life threatening injuries,” though police say she was able to maneuver the stroller out of the way before the crash, and the child was not hurt.

Washington will face his first hearing on those charges on Monday (Dec. 17), according to county police spokeswoman Ashley Savage.

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New Vietnamese Restaurant Looks Set to Move into Former Bistro 360 Space in Rosslyn

A new Vietnamese restaurant seems to be coming to the former Bistro 360 space in Rosslyn.

Signs posted at the storefront, located at 1800 Wilson Blvd, promise that “Saigon Noodles and Grill” is “coming soon” to the space.

The restaurant doesn’t seem to have a web presence as of yet, but county permit records show that Hien Nguyen applied for a permit for a new 80-seat restaurant in the space on Nov. 5. County officials have yet to sign off on that request.

Bistro 360 closed back in late May, after owner Art Hauptman decided to shutter the restaurant after four years in business.

Hauptman subsequently struck a deal with the D.C.-based Parlay Sports Bar and Lounge to open a “pop-up” bar in the space. He’d originally hoped to make the arrangement more permanent, but it ended up lasting only a few weeks.

Photo via @IAmAru

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BREAKING: Dump Truck Injures Woman Pushing Stroller in Rosslyn

(Updated at 12:25 p.m.) Arlington County Police are investigating a crash in Rosslyn involving a dump truck and a woman who was pushing a stroller.

The crash happened around 9:30 a.m. at the intersection of Lee Highway and Ft. Myer Drive. According to a police spokeswoman, a female pedestrian was struck by a dump truck and suffered serious — but at this point non-life-threatening — injuries. The woman was pushing a stroller at the time but the child was not injured, police said.

The victim was rushed to the trauma center at George Washington University Hospital. Detectives are on scene investigating, as is standard procedure for crashes involving very serious injuries.

All lanes of eastbound Lee Highway were previously blocked at N. Nash Street, but have since reopened. Police have moved the investigation onto N. Lynn Street, closing two lanes on that road. Major backups have been reported on the Key Bridge and Ft. Myer Drive approaching Rosslyn.

Road closures are expected to remain in place “for a significant amount of time” while officers investigate the cause of the crash, according to Arlington County Police Department spokeswoman Ashley Savage.

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Rosslyn Coffee and Deli Set to Close Later This Month

A small deli on the first floor of a Rosslyn office building is shutting down later this month.

Rosslyn Coffee and Deli, located at 1101 Wilson Blvd, will shut down on Dec. 21, according to a note to customers posted in the store. A reader first alerted ARLnow to the closure on Friday (Dec. 7).

The restaurant’s owners attribute the closure to the shop’s lease ending, prompting the shop to close down “after 20 years in business.”

“We would like to thank our loving and caring customers of Rosslyn for your love and support throughout all of these years,” they wrote.

The building is also home to the “Spaces” coworking office, and the former “Artisphere.”

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