Sponsored by Monday Properties and written by ARLnow.com, Startup Monday is a weekly column that profiles Arlington-based startups and their founders, plus other local technology happenings. The Ground Floor, Monday’s office space for young companies in Rosslyn, is now open. The Metro-accessible space features a 5,000-square-foot common area that includes a kitchen, lounge area, collaborative meeting spaces, and a stage for formal presentations.
Have you ever called a helpline and heard a message saying the call may be recorded for training and quality purposes? ExecVision, a startup based in Rosslyn, might be at the other end of that call.
“We’re one of the systems that sits behind [a call], allowing managers to coach [service representatives],” said Jesse Williams, director of marketing at ExecVision.
Williams said ExecVision’s conversation intelligence software, a type of artificial intelligence, can signal and flag key moments in a call to help improve performance and sales. ExecVision can also identify recurring problems with calls that can be used to review and improve performance.
ExecVision’s tech can be applied to either sales calls or customer support calls. Williams said any company that uses phone calls heavily in relation to their product could be a good fit for ExecVision.
The AI has processed over 8 million calls since it was founded in 2015, but a new funding bump aims to expand those operations considerably.
The company recently secured $5.4 million in funding from Edison Partners, an investment firm in New Jersey. Williams said funding is a significant increase over the $2.5 million the company had raised up to that point.
“We’re excited to join the portfolio,” said Williams. “The majority of this investment is targeted at scaling up our operations and marketing strategy.”
Over the last year, ExecVision has undergone several changes to their program to improve administrative functionality, from a new transcription engine to a metrics tab. Most recently, the company created a new manager dashboard, allowing sales executives to track the logistics of coaching for their team. According to the press release:
“Sales executives can track the amount of coaching their managers are providing to their team, how effective that coaching is, how their coaching activities are distributed across the team, the time spent coaching, and the impact of coaching activities on their team’s performance over time.”
Williams said the company has a staff of around 35 employees, with plans to expand to 50 employees by the end of the year.
Photos of ExecVision software and co-founder Steve Richard courtesy ExecVision
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The Alternative Christmas Market is back! At First Presbyterian Church Arlington in Ballston, located at 601 N. Vermont Street, Arlington VA 22203, on Sunday, December 4th from 9:30am to 1:00pm. Parking available.
Vendors and products this year include: 10,000 Villages, Olive Oil Ministry, African Team Ministries, Community Coalition for Haiti, Heifer, African Market Baskets, Café Justo, Thistle Farms, Southwest Indian Foundation, and Together We Bake.
Buy gifts for everyone on your list, and support these great organizations, artisans, and global neighbors. See you there!
(This Community Post was written by the [Arlington Chorale](http://arlingtonchorale.org/) and underwritten by [Embracing Arlington Arts](https://embracing-arlington-arts.org/).
Since the Arlington Chorale returned to in-person singing one year ago, local amateur singers have been signing up for auditions in unprecedented numbers. “Thirty of our current members joined within the last year,” says Ingrid Lestrud, Artistic Director. “Many of them have recently moved to Arlington, and they want to join a community. Chorale members get to sing beautiful music and meet a diverse group of people who love singing as much as they do!”
The singers are busy preparing their December 10 concert, Christmas Joy! Featuring John Rutter ‘s Magnificat and Kirke Mechem’s _Seven Joys of Christmas_ , audiences will hear familiar Christmas carols, as well as beautiful music with hints of tango, musical theatre, and jazz. The singers will be accompanied by a chamber orchestra of local professional players, and the concert will highlight the talents of soprano Helena Colindres. Members of the Chorale’s outreach group, the Youth Community Council, and select singers from the Chorale will be singing Christmas carols outside the venue as audience members arrive. After the performance, everyone is invited to join the singers downstairs for a reception with light refreshments. It’s a special community event you won’t want to miss! Tickets are $20 for adults and free for children under 12 available here. Please join the Arlington Chorale on **Saturday, December 10 at 5:00 PM at Westover Baptist Church!**
NCE’s Holiday Concert will bring the finest classical masterpieces and holiday favorites together for the whole family. The festivities begin with Leroy Anderson’s classic “Sleigh Ride” and “Chanukkah Festival”, music from the Nutcracker and by J.S. Bach.
Outstanding Young Artist