Arlington, VA

Arlington Transit’s real-time bus tracking service has been plagued by more technical difficulties this week, and county officials say they’re still unsure when they’ll find a permanent fix.

ART notified riders Wednesday morning (Jan. 16) that it was experiencing “intermittent problems” with the service, which is designed to let riders know how long they need to wait for another bus to arrive.

The county’s bus service sent out a similar advisory on Jan. 7, and on two different occasions in October as well. Last April, the bus service even saw several days-long outages of the system.

County transportation spokesman Eric Balliet told ARLnow that Arlington’s Transit Bureau is currently in contact with the vendor who manages the software, California-based Connexionz. Balliet said the company is currently investigating the “GPS communication system,” which it believes to be the source of the problems, but there’s no end in sight at the moment.

“Our Transit Bureau is pressing the vendor to come up with a permanent solution to the problem, but we don’t have a timeline on when the issue will be resolved,” Balliet wrote in an email.

As of Friday afternoon, however, ART’s real-time arrivals web page was generally working as intended.

ART has also dealt with some problems with its phone system to connect disabled and elderly riders to bus service this past summer, not to mention a host of bus maintenance woes necessitating some service disruptions.

File photo

0 Comments

Arlington Transit will start running a new bus route to better connect Ballston and Shirlington later this month.

Starting Dec. 17, the bus service will introduce a “72” route, running from N. Glebe Road’s intersection with Old Dominion Drive in Rock Spring to the intersection of S. Quincy Street and S. Randolph Street near the Village at Shirlington. Buses will run every 20 minutes during rush hours and every 30 minutes the rest of the day, according to ART’s website.

The transit agency first surveyed riders about the new route this fall, and it will use it to run buses through the Ballston Metro station, via both directions of George Mason Drive. ART also plans to run new buses along the route, some of which it acquired this summer.

The new 72 route will involve the creation of a total of eight new bus stops, including:

Northbound Bus Stops

Stop 1 – N. Glebe Road and in front of the Marymount Admissions Building
Stop 2 – N. Glebe Road and 32nd Street N.
Stop 3 – N. Glebe Road and N. Albermarle Street
Stop 4 – N. Glebe Road and N. Abingdon Street

Southbound Bus Stops

Stop 5 – N. Glebe Road and 35th Road N.
Stop 6 – N. Glebe Road and 33rd Road N.
Stop 7 – N. Glebe Road and Rock Spring Road
Stop 8 – N. Glebe Road and Old Dominion Drive

The route will run from 5:58 am to 8:37 pm every weekday.

File photo

0 Comments

Arlington Transit could soon add a new bus route to better connect Ballston to Shirlington, as part of a host of route and schedule changes on tap for this winter.

The county’s bus service is currently collecting community feedback on the service tweaks, with plans to finalize any changes by mid-December.

The most substantial of the proposed options would be the creation of a new ART route 72, running from N. Glebe Road’s intersection with Old Dominion Drive in Rock Spring to the intersection of S. Quincy Street and S. Randolph Street near the Village at Shirlington.

The route would run through the Ballston Metro station, via both directions of George Mason Drive, and offer buses once every 20 minutes during peak hours. ART hopes that the new route would work in conjunction with Metrobus’ 22A/C routes to “bring more frequent service between Ballston and Shirlington.”

The 72 route require the creation of eight new bus stops along N. Glebe Road, at the following intersections:

Proposed Northbound Bus Stops

Stop 1 – N. Glebe Road and in front of the Marymount Admissions Building
Stop 2 – N. Glebe Road and 32nd Street N.
Stop 3 – N. Glebe Road and N. Albermarle Street
Stop 4 – N. Glebe Road and N. Abingdon Street

Proposed Southbound Bus Stops

Stop 5 – N. Glebe Road and 35th Road N.
Stop 6 – N. Glebe Road and 33rd Road N.
Stop 7 – N. Glebe Road and Rock Spring Road
Stop 8 – N. Glebe Road and Old Dominion Drive

Other proposed service tweaks include running buses more frequently along the 45 route during peak hours, and reducing some service on the 52, 55 and 77 lines. ART would also tweak the schedules of 74, 84, and 87 routes to create better spacing between various buses and endure buses run on time more frequently.

The county is currently collecting feedback via an online survey, and will also hold a pair of public meetings on the subject this month.

One is set for this coming Tuesday, Oct. 9, at the Arlington Mill Community Center (909 S. Dinwiddie Street), while the other is scheduled for the Langston Brown Community Center (2121 N. Culpeper Street) on Oct. 11. Both will run from 6:30-8 p.m.

File photo

0 Comments

(Updated at 5 p.m.) Metrobus has added real-time bus tracking displays to a bevy of its stops along Columbia Pike, one of many changes coming to the corridor’s bus service in the coming months.

The California-based company Connectpoint announced earlier this month that it’s working with WMATA to install the devices, which will display wait times for various buses, route maps and even alerts about service disruptions.

The new screens will be available at stops along the pike at the highway’s intersections with the following roads:

  • S. Barton Street
  • S. Carlin Springs Road
  • S. Courthouse Road
  • S. Four Mile Run Drive
  • S. George Mason Drive
  • S. Glebe Road
  • S. Greenbrier Street
  • S. Oakland Street
  • S. Veitch Street
  • S. Walter Reed Drive

The company says it will also install the displays at several stops around Annandale as well, for a total of 24 in all. Metro spokesman Ron Holzer told ARLnow four are already in place as part of a “pilot program” the transit agency is running, with the remaining displays to be installed “in the next two weeks.”

“If the pilot is successful, we hope to deploy signs at all Metrobus stops,” Holzer said.

Arlington transportation spokesman Eric Balliet added that WMATA first installed the technology as part of some long-awaited work to beef up bus service on the pike this summer.

For now, Balliet expects the devices will only display “next bus arrival times” for the Metrobus 16 line, the primary focus of service changes that started in late June.

However, Balliet added that the county “anticipates removing” the devices when it can finalize plans for new bus shelters on the pike. Those have been the subject of plenty of scrutiny over the years, particularly after one stop was revealed to have a price tag north of $1 million.

“The transit stations will include electronic information displays showing all bus services and multimodal options,” Balliet said.

The county put out a request for proposals for those pike bus stops in June, with the goal of starting work on five sometime this winter. Arlington hopes to eventually install 23 of the “transit stations” along the pike.

Photo courtesy of Connectpoint

0 Comments

Arlington Transit is closing several bus stops around Ballston to cope with construction this weekend.

Starting tonight (Friday) at 9 p.m. and running through Sunday (Aug. 12) at 7 p.m., the bus service plans to close the following stops along its 41 line:

  • Northbound N. Randolph Street at Wilson Blvd
  • Southbound N. Randolph Street at the Ballston Quarter mall
  • Northbound N. Glebe Road at N. Quincy Street
  • Northbound N. Glebe Road at N. Henderson Road

ART noted in a service alert that some stops along N. Glebe Road and Wilson Blvd will remain open, should riders need options along the corridor.

The construction work prompting the bus stop closures will require occasional road closures as well, as it’s largely tied to the Ballston Quarter construction and some summer paving work.

Photo via Google Maps

0 Comments

Morning Notes

Power Outage in Clarendon — A small power outage affected several businesses in Clarendon yesterday evening, including Arlington Independent Media and Galaxy Hut.

County to Expand Citizenship Aid — “Arlington government officials plan to expand a subsidy program that helps prospective U.S. citizens pay the costs associated with their efforts. County Board members on July 14 are expected to increase the subsidy amount and expand the ranks of those eligible to participate in the subsidy program, which is funded by private donations.” [InsideNova]

Local Couple Helps Seniors to Downsize — “Bill and Betty Ubbens, realtors with Weichert Realty and parishioners of St. Ann Church in Arlington, assist seniors with downsizing… The Ubbens have found the biggest resistance to decluttering is the ‘sheer amount of stuff to go through and the time to complete the inventory and planned disposition of the property.'” [Arlington Catholic Herald]

Arlington Man Wins Big in Poker Tourney — Arlington resident Yaser Al-Keliddar won more than $150,000 and a World Series of Poker bracelet in a $3,000 limit hold’em tournament in Las Vegas earlier this week. [World Series of Poker]

Monitor Broken at ‘Super Stop’ — As seems to happen every so often, the electronic display at the Walter Reed Drive “Super Stop” along Columbia Pike — also known as the “million dollar bus stop” — is broken. A sign on the monitor, which is supposed to show real-time bus arrival information, says a replacement is planned. [Twitter]

It’s Friday the 13th — Be careful out there. But then again, only 27.4 percent of you are superstitious.

Photo courtesy @thelastfc

0 Comments

Bus riders along Columbia Pike will see significant service changes starting Sunday (June 24), as part of the long-awaited “premium transit network” planned for the corridor.

Metrobus will soon offer five streamlined routes along the Pike, down from 11, and offer more frequent service across all of those routes, Arlington transportation officials told the County Board Tuesday (June 19).

The changes will move in tandem with some other Metrobus service alterations recently approved by WMATA’s governing board, and bring the county closer to delivering on its promise to improve transit options along the Pike after abandoning the contentious streetcar project four years ago.

“You may not necessarily move through the corridor faster, but you won’t have to wait as long for a bus to take you somewhere, particularly during the peak hours,” said Board Vice Chair Christian Dorsey.

Lynn Rivers, the county’s transit bureau chief, noted that Metrobus will offer 30 additional hours of service across all the different routes on the 16 line, with the ultimate goal of running buses once every six minutes along the most crowded stops on the Pike.

The county has also kicked off the process of finding a contractor to build 20 new bus shelters along the Pike.

Dennis Leach, the county’s transportation director, told the Board that the county started soliciting bids for the project last Wednesday (June 13). By July, he expects the county will know how much each shelter will cost, a key point of interest for Board members after the Pike’s “$1 million bus stops” prompted community outcry years ago.

Yet Rivers believes the more noticeable change for riders right away will be the alteration to Metrobus routes along the Pike. She noted that buses won’t be changing where they drop off and pick up riders, but Metrobus will be tweaking how it describes its various routes to be less confusing.

“The idea was to streamline that to make it easier not just for those who are using it, but also bring more people onto the system,” Rivers said.

Moving forward, the five routes on Columbia Pike will be known as 16A, 16C, 16E, 16G and 16H. Rivers added that 16Y service will still be available as well during peak hours, though only to Farragut Square, and service along the 16X route to Federal Triangle will still be available during peak times as well.

While these changes came as good news to Board members, John Vihstadt did point out that “our communities have been frustrated with the pace” of the county’s work to implement bus service changes along the Pike. Rivers believes this first phase of improvements is the equivalent of starting off “with a bang,” but she did acknowledge there’s lots of work left to be done.

Eventually, the county and Metro plan to offer nonstop bus service between the Pike and Crystal City, and extend the Transitway, or dedicated lane bus service, out to Pentagon City — the latter effort just won some new regional funding as well.

“This is just the beginning of many more phases,” Rivers said.

0 Comments

One year ago today, a mystery captivated the Arlington community.

Why, we asked, was there a stick of Old Spice deodorant on top of a Clarendon bus stop? We sent an intern to interview passersby to see if anyone had any idea how it got there.

“People get drunk on the weekends, that would be my best guess,” said a man who works at a local bar.

“I assume somebody just threw it and didn’t expect it to land up there,” said another passerby.

[…] “Maybe somebody was upset with the deodorant’s performance and threw it up there out of anger. Or, more often than not, people throw things up there to see how often they stay up there.”

A few weeks later, the deodorant was joined by a bottle of mouthwash.

We may never know the real explanation of why either personal care product went astray. The deodorant spent a few months on top of the bus stop, looking no worse the wear despite plenty of wind, rain and other inclement weather. Then, one fateful day, we arrived at our office and it was gone without a trace.

On this one year anniversary, we again photographed the bus stop. The roof was sans deodorant, but you can see a new addition in the zoomed-out photo: stray shopping carts from a local Giant grocery store.

0 Comments

Arlington County’s bus service has recorded a hefty drop in ridership over the course of the last year, according to figures released to regional transportation planners.

In all, Arlington Transit recorded about 696,500 passenger trips in the first three months of 2018. That’s a 17 percent drop from the same time period last year when the service registered more than 836,000 trips, according to a new report from the Northern Virginia Transportation Commission on May 3.

The numbers show riders increasingly turning away from the bus service over the past few months, as the latest ridership figures also represent a 6.2 percent decrease from ART’s numbers in the last three months of 2017.

For context, ART recorded just under 783,200 passenger trips in the first three months of 2016, according to the NVTC’s figures. That means the bus service saw an 11 percent decrease in ridership in the same time period from 2016 to 2018.

Eric Balliet, a spokesman for Arlington’s Department of Environmental Services, which manages ART, wrote in an email that ART officials believe this drop is a result of several factors. Commuters are returning to Metro “now that rail service has stabilized in Northern Virginia,” he said, and increasingly choosing ride-sharing services instead or simply telecommuting more frequently.

“We don’t have a way at this time to quantify each of the above changes,” Balliet wrote.

The Arlington County Board recently voted to cut a pair of bus routes when it passed a new budget, citing a lack of demand from riders. The county is also preparing to shutter several lightly used bus stops along Washington Boulevard, and renovate dozens more.

ART is certainly not the only bus service in the area to see a dip in passengers.

Metrobus service in Northern Virginia has also seen a decline in riders over the last year — NVTC figures show that the service recorded about 4 million passenger trips in the first quarter of 2018, compared to about 4.5 million in the same time period last year. That works out to a decline of roughly 11 percent.

The numbers track closely with a nationwide decline in bus ridership. An analysis by the New York-based TransitCenter advocacy group found that bus ridership fell by 5 percent last year across 35 major metropolitan areas.

File photo

0 Comments

(Updated 12:25 p.m.) Some big changes are on the way for bus stops around Arlington, as county workers kick off plans to shutter several lightly used stops and renovate dozens more.

The county is starting construction work this spring on a whole host of changes to its Metrobus and Arlington Rapid Transit stops along Washington Boulevard from Sycamore Street in East Falls Church to the intersection of Washington Boulevard and Route 50 in Lyon Park. In all, the county plans to add new amenities to busy stops and make every stop along the corridor more accessible for people with disabilities, according to a news release.

While the county is still waiting on some final approvals from local landowners, transportation officials are hoping to relocate some stops, and add new shelters, benches or trash bins to others.

In all, the county is planning on closing stops at eight locations around Arlington, due to a lack of riders:

  • 3rd Street N., westbound
  • N. Stuart Street, westbound and eastbound
  • N. Utah Street, westbound and eastbound
  • N. Frederick Street, westbound and eastbound
  • N. Inglewood Street, westbound and eastbound
  • N. Kenilworth Street, westbound
  • N. Kentucky Street, eastbound
  • N. Nottingham Street, westbound

The county expects construction work on the stops to continue through the summer of 2019. Arlington is funding the project using some of the county’s share of revenue generated by the new tolls on drivers on Interstate 66 inside the Beltway during the morning and evening rush hours.

Full details on the planned construction across the county are available on Arlington’s website.

Photo via Google Maps

0 Comments

Morning Notes

Crystal City Tops HQ2 Poll — The combined Crystal City-Potomac Yard site is the most likely D.C. area landing spot for Amazon’s second headquarters, according to an online poll conducted by the Washington Business Journal. Meanwhile, D.C., Virginia and Maryland officials are teaming up to promote the region as the HQ2 search continues. Amazon fever has even entered the world of local business conferences: an event dubbed “HQmania” is scheduled to be held in Rosslyn next month. [Washington Business Journal, WAMU, DCA Live]

Rosslyn Lands Nonprofit HQ — “It’s been a good week for Rosslyn. First came the news that Gerber, a Nestle subsidiary, would relocate its headquarters and 150 jobs from New Jersey to 1812 N. Moore St. And Friday, we learn that a D.C.-based global nonprofit has decided to cross the Potomac into Arlington.” [Washington Business Journal]

ART Bus Stop Vandalized — Someone smashed two of the windows on an ART bus stop in the Long Branch Creek neighborhood late last week. [Twitter]

Arlington Man Charged With Statutory Rape — A 47-year-old Arlington man was arrested at his home last month and charged with the statutory rape of a minor in North Carolina. The man arranged meeting the minor in North Carolina via the messaging app Kik, which is popular with teens. [Fox 8]

Local Columbine Survivor Addresses Student Protesters — “Salli Garrigan was in music class when the sound of gunshots reverberated through the halls of her high school… Garrigan, now 35 and an Arlington resident, stood Friday before a crowd of D.C.-area students gathered on the U.S. Capitol lawn and told them when she was their age, she didn’t know how to make her voice heard.” [Washington Post]

Long Bridge Park Field Renovations Starting — Work is set to begin today on new turf for Long Bridge Park’s heavily-used Field No. 3. The field is expected to be closed for 45 days. [Arlington County]

Past and Present School Board Members Gather — On Thursday, the Arlington School Board held its last meeting at the Arlington Education Center building next to Washington-Lee High School. The board room and administrative offices are moving to the Syphax Education Center along Washington Blvd. To mark the last meeting, past and current School Board members members gathered for a photo. [Twitter]

Flickr pool photo by Duluoz Me

0 Comments
×

Subscribe to our mailing list