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Morning Notes

Aerial view of the Rosslyn-Ballston corridor at left, the Crystal City-Pentagon City corridor at right, and the Four Mile Run Valley at bottom (staff photo)

Man Tased After Columbia Pike Assault — “The suspect was inside of a business, acting disorderly and aggressive towards other patrons, when he allegedly approached the victim and struck him in the face. The victim sustained minor injuries and did not require medical treatment. Responding officers located the suspect, who continued to act disorderly and resisted arrest. A brief struggle ensued, during which the officer deployed a TASER, and the suspect was subsequently taken into custody without further incident.” [ACPD]

D.C. Also Has Camp Registration Drama — “Hey… it looks like DC is having similar problems with @VermontSystems as @ArlingtonVA had last week.” [Twitter]

Library Reads on the Ukraine Conflict — “Ukraine and Russia are top of the headlines around the world. Dig deeper into the two countries and their history in these books.” [Twitter, Arlington Public Schools]

Marymount Going Mask Optional — “On Monday, Marymount University announced to students, faculty and staff that the institution’s indoor mask requirement will no longer be in effect starting this Tuesday, March 1. This decision is based upon low COVID-19 metrics in Arlington County.” [Press Release]

On to States for W-L Boys Hoops — “The host South Lakes Seahawks played a part in the Generals’ failed attempt, winning that Feb. 25 boys 6D North Region tournament boys high-school basketball title contest, 56-47… Next for Washington-Liberty is the Virginia High School League’s Class 6 state tournament, with a first-round quarterfinal game against the undefeated Hayfield Hawks on March 4 or 5.” [Sun Gazette]

Beyer Wants to Nix Stadium Tax Break — “A Virginia congressman wants to sack a financial incentive package aimed at luring the Washington Commanders’ new stadium to the Commonwealth. U.S. Representative Don Beyer, a Democrat who represents Virginia’s 8th Congressional District in the heart of Northern Virginia, said stadium bond packages like the one working its way through the Virginia state legislature takes needed tax revenue out of the pockets of taxpayers all to benefit people who have more than enough money to build new stadiums on their own.” [WUSA 9]

Cherry Blossom Bloom Prediction — From the National Park Service: “We’re projecting cherry blossom peak bloom to fall between March 22 – 25 this year!” [Twitter]

It’s Wednesday — Sunny skies in the morning become partly cloudy. High of 60 and low of 40. Sunrise at 6:40 am and sunset at 6:03 pm. [Weather.gov]

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A man clicks a mouse (U.S. Air Force photo by Airman 1st Class William Tracy)

Yet another year of summer camp registration drama is prompting action by the Arlington County Board.

The online registration system used by Arlington’s Dept. of Parks and Recreation again melted down as camp registration opened at 7 a.m. on Wednesday, despite efforts to beef up the systems this year.

Camp registration is competitive in Arlington, with parents jockeying for position to claim some of the prime camp slots the second registration opens. That makes it tough to keep up with demand, amid hundreds or even thousands of people trying to register at the same time.

At stake is not only enrichment opportunities for kids, but affordable de facto childcare for parents.

After another year of stories of frustrated parents spending an hour or more trying to get the registration pages to load, Arlington County Board Chair Katie Cristol said the Board has “been in touch with the County Manager and department leadership about expectations for a full reform of registration.”

DPR will be “designing a new process” and the Board has “asked for details… including a timeline for implementation,” Cristol said in a statement she posted on social media.

What’s unclear is what a new registration system might entail.

One possibility is that the process remains competitive, with more robust technology preventing server crashes and those with quick clicking fingers continuing to get an advantage.

Another possibility, as suggested by some parents in the wake of last week’s fiasco, is a lottery system that would remove the need for parents to wake up early and try to register as quickly as possible, but would add some additional uncertainty to parents’ summer childcare plans.

In a lottery system, one might have to try to register for multiple camps in order to increase the odds of getting a given time slot. Then, they would have to cancel the registration for any duplicate entries. But if everyone adopted that strategy, it might lead to a chaotic registration process and make it hard for DPR to predict the true demand for a given camp.

Which do you think the parks department should choose?

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Morning Notes

Aerial view of Rosslyn (staff photo)

County Board Wants Camp Revamp — From County Board Chair Katie Cristol: “More from the Board on expectations for reforming summer camp registration, below. Importantly for this year: 6,000 spots are still open for this summer, and families who need DPR camp can continue to register online or w/ customer service team, [email protected].” [Twitter]

Jobs in Arlington Increase Slightly — “Year-over-year employment within Arlington County improved in the third quarter of 2021, according to new federal data, but lagged the overall national rebound. There were a total of 172,600 jobs recorded in Arlington for September 2021 by the federal Bureau of Labor Statistics and reported Feb. 23. That’s up 0.4 percent from a year before.” [Sun Gazette]

New ACPD K9 Graduates — From the Arlington County Police Department: “Join us in congratulating Cpl. Doescher & K9 Wilson on their graduation from basic patrol K9 school, which includes training on conducting building and area searches, advanced obedience and tracking!” [Twitter]

Yorktown Hockey Is Undefeated — “With blowout victories in their final two matches, the Yorktown Patriots completed their first undefeated regular season since 2003 with a 10-0 record in high-school club ice hockey. In its final match, Yorktown blanked Flint Hill, 10-1.” [Sun Gazette]

High School Hoops Update — “Two Arlington teams advanced to the semifinals and another lost in first-round action of the girls and boys 6D North Region high-school basketball tournaments the night of Feb. 22. Moving on are the Washington-Liberty Generals in boys action and the Yorktown Patriots in girls, each Liberty District tournament champions. The Wakefield Warriors (11-10) had their season end with a first-round 69-56 loss to the host Madison Warhawks in a boys game.” [Sun Gazette]

Va. ABC Removes Russian Vodka — “In the spirit of Gov. Youngkin’s call for decisive action in support of Ukraine, Virginia ABC is removing 7 Russian-sourced vodka brands from our store shelves. Russian-themed brands not produced in Russia like Stolichnaya and Smirnoff will not be removed.” [Twitter, Axios]

Nearby: Bailey’s Xroads Arson Suspect Sought — “Fire investigators are seeking the public’s help in identifying a person of interest related to a fire that occurred on Tuesday, February 22, at approximately 6:30 a.m., in the 5600 block of Columbia Pike.” [Twitter, Fairfax County Fire/Rescue]

It’s Monday — Clear throughout the day. High of 43 and low of 31. Sunrise at 6:43 am and sunset at 6:01 pm. [Weather.gov]

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Cover of Arlington’s 2022 Summer Camp catalogue

(Updated at 11:50 a.m.) Like death and taxes, Arlington summer camp registration drama is inevitable, despite efforts to avoid it.

This year, of course, was supposed to be different. This year, beefier systems and new monitoring tools were supposed to help avoid the technical meltdowns of past years.

But Arlington moms and dads and their fast clicking fingers are undefeated, instantly bringing down the Dept. of Parks and Recreation’s camp registration website when the virtual gates were opened this morning at 7 a.m.

“Pulled up the web page at 6:50 this a.m.,” one frustrated parent of a seven-year-old tennis enthusiast recounted to ARLnow this morning. “Found the only camp I was trying to register… Waited until 7:00 a.m. when registration opened and tried to register… [spent] 40 minutes trying to log in.”

Numerous others reported similar experiences. The lucky ones were able to register for some camps after nearly an hour of navigating various error messages.

“With so many two parent working families in this county, summer camps are child care — plain and simple,” another parent who reached out via email wrote. “How can a county that proclaims equity have such a crappy website that crashes when it comes to summer child care? Every single year this happens.”

That parent, who was also prepared in advance and started clicking at 7 a.m. on the dot, was only able to notch a hollow victory in her registration quest.

“I got [my daughter] into one [camp] after an hour of watching the wheel turn saying please wait, trying to add the camps to my cart only to get kicked out, and then the website timing out completely just as I was about to register,” the parent wrote. “She is now waitlisted for 4 of the 5 camps. I have no idea what I am going to do for childcare over the summer.”

The parks department was, as in years past, apologetic.

“Thank you for your patience,” DPR said in a message posted to it website. “Due to increased registration volume the system is performing slower than anticipated. DPR is working hard to address the problem. Please stay in queue. We are seeing registrations go through slowly and have been working with our vendor all morning.”

Late Wednesday morning, a parks department spokeswoman provided the following statement to ARLnow.

We understand how important summer camp is to Arlington families and we strive to make the customer experience positive from beginning to end. That clearly did not happen today. We apologize for the frustrating experience that many people had this morning trying to register for summer camp. The DPR team is working diligently to help enroll our customers who have been waitlisted or otherwise unable to successfully register this morning. 

Last year our contractor added resources to support an even higher transaction volume and implemented. However, this year due to substantially higher registration volume these efforts didn’t go far enough.    

DPR will do a full review of the summer camp registration process; this will include exploring both technology and operational solutions to provide a better registration process for 2023.

More parent accounts of this year’s registration issues are below.

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A man repeatedly clicks a mouse (U.S. Air Force photo by Airman 1st Class William Tracy)

Get your clicking fingers ready, Arlington’s often competitive summer camp registration process will be opening next week.

Arlington’s parks and rec department has made some changes to try to ensure last year’s technical problems don’t happen again. The problems stem from a crush of parents all trying to register for limited camp slots at the same time.

“Summer Camp registration is the busiest registration for Arlington County Parks & Recreation,” department spokeswoman Susan Kalish tells ARLnow. “And for good reason. We provide more than 600 camps to our community, from classic camps to computing. We recognize the importance of providing options for our diverse community with indoor, outdoor and a combination.”

The camps this year run from June 21-Aug. 26. Registration for Arlington residents is set to open next Wednesday (Feb. 23) at 7 a.m., a month earlier than last year’s registration date.

“We have space for about 20,000 campers throughout the summer,” noted Kalish. “We anticipate about 50% of these spaces will be taken the day registration opens.”

Last year ARLnow heard from multiple people about the registration system going down shortly after opening. It was fixed an hour later, but not before considerable consternation among parents.

“The Arlington County Parks & Rec summer camp registration website was a total mess this morning,” a tipster told us at the time. “It opened at 7 a.m. for parents to register and immediately started crashing and timing out… I suspect there will be many angry parents this morning.”

It wasn’t the first time for such problems.

“Another epic registration system meltdown this morning for Arlington Parks & Rec summer camps,” said another tipster, referencing past issues. “Having an open comments section on this topic will drive significant traffic of all the parents who need to get out their rage after spending 1.5 hours on a platform that timed out repeatedly.”

Screenshot of the Arlington parks department camp registration going down in March 2021

The problems are also not unique to the parks department. Arlington Public Schools has repeatedly had issues with its similarly competitive extended day registration process.

This time around, county officials say the technology contractor used by DPR for camp registrations has beefed up their systems to account for the zeal with which Arlingtonians try to register at the earliest opportunity.

“To ensure we have the capacity to support community interest, our contractor has added resources to support an even higher transaction volume and implemented additional monitoring tools to provide more visibility into our software’s performance,” Kalish said.

“Camp registration is an all hands on deck event,” she added. “We pull in staff from various units to make sure it is as seamless as possible.”

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Morning Notes

Summer Camp Registration Woes — “There were technical problems with the online registration system for Arlington Dept. of Parks and Rec summer camps this morning, readers tell ARLnow. From a parks dept. spokesperson: ‘Our online registration system experienced some technical issues this morning during the first hour of registration, but it was fixed by approximately 8:05am. By noon, over 8,300 registrations were completed.'” [Twitter]

Reminder: HQ2 Phase 2 Meeting Tonight — “The County is kicking off a public review process for the proposed next phase of Amazon’s HQ2. Thursday at 6:30 p.m. join an virtual community meeting to learn more about the plan, how the review process works, and when you can share feedback.” [Twitter, Arlington County]

‘Our Revolution’ Joins Civic Federation — “You say you want a revolution? Upon further review, the Arlington County Civic Federation has decided… it does! At the organization’s March 13 meeting, a vote on the membership application of the left-leaning political group Our Revolution Arlington came up for consideration by federation delegates. The final vote was 40 to approve, 11 to reject, eight abstentions and one non-response.” [Sun Gazette]

New GOP Entrant in Delegate Race — “The district trends Democratic in the same way Chicago winters trend cold, but a Republican has stepped up with plans to contest the 45th House of Delegates district in November. J.D. Maddox, a small-business owner and former Central Intelligence Agency official, announced March 23 he planned to seek the seat currently held by Del. Mark Levine, a Democrat.” [Sun Gazette, ALXnow]

Death Penalty Repealed in Va. — “Gov. Ralph Northam on Wednesday signed legislation to officially abolish the death penalty in Virginia, making it the first Southern state to ban capital punishment. ‘Justice and punishment are not always the same thing, that is too clearly evident in 400 years of the death penalty in Virginia,’ Northam, a Democrat, said during remarks ahead of signing the legislation, saying that it is both the right and the moral thing to do.” [NBC News, Commonwealth of Virginia]

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Camp Heat, which gives teens an inside look at the fire service, is back after a year off due to the coronavirus.

And this year, for the first time, the free camp — founded to encourage women to become firefighters — is open to all teens regardless of gender.

Twenty-four girls and boys ages 15 to 18 will have the chance to experience five days of what it takes to be an Arlington firefighter and Emergency Medical Technician.

To participate, teens must apply by May 1 and be accepted. The camp runs 7 a.m. to 5 p.m. from June 21-25.

According to the county, Camp Heat introduces teens to fire and EMT simulations and career opportunities as first responders, while teaching them life skills such as physical fitness, nutrition and CPR.

“The goal of the camp is to increase the participants’ confidence and empower them to consider entering physically challenging careers, such as the fire service, later in life,” the county website said.

As of 2018, at least three campers had applied or joined their local fire department.

Camp Heat was founded is to “empower young females through an introduction to the Fire and Emergency Medical Services.”

Nationwide, women are underrepresented in firefighting, comprising less than 10% of firefighters, according to the National Fire Protection Association. But it was an Arlington County firefighter named Judith “Judy” Brewer who blazed a trail for them when she was hired as the nation’s first female career firefighter in 1974.

This is the first year that the department has opened the program to all teens, ACFD spokesman Taylor Blunt confirmed.

With only 24 spots available, the application asks applicants to “take care in completing the application and provide thoughtful answers to the essay.”

“Applicants are expected to be responsible and demonstrate a self-starting attitude,” the application said. “Applicants must be… in good physical health in order to participate in the rigorous activities planned.”

Due to COVID-19, the campers will not be able to go inside the firehouse. Other safety precautions such as temperature checks and masks will be required as well.

Campers are required to provide their own blue pants, black belt, and safety boots/shoes.

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What’s Next with Nicole is a biweekly opinion column. The views expressed are solely the author’s.

Have you or your kid attended All American Sports Camp, Patriot Girls Basketball Camp, Orange Line Sports Camp, or Mojo Volleyball Camp?

Representatives from all of these organizations showed up to a recent Sports Commission meeting to voice their concerns over the new way summer camps will be administered, their ability to pay hourly employees, and new cost burdens on families.

Summary of changes

1) When you pay for a camp, that money will now go to the county instead of the camp. Arlington does not need to pay camps for their services until 45 days after camp finishes. This creates a serious cash flow problem for camps that could make them unable to feasibly operate.

As an employer, campes are required to pay hourly workers biweekly according to Virginia state law, and camps often last 5 days. This means after camp finishes, camps are legally required to pay their employees 9 days later, but the county does not need to pay the camps for another 45 days. Staff even stated that their contractor for this service is not known for speed on disbursements. This is a cash flow problem that effectively eliminates camp operators from effectively being able to run their businesses.

As conveyed by those at the Commission meeting, oftentimes these camps are run by teachers. These are not year-round businesses like normal county contractors. One camp administrator estimates their camp costs at around $100,000, which they would not have the ability to pay without having the registration revenue.

2) Increased fees given for the county will lead to increased costs to campers. Arlington now requires 30% of all revenues to be given to the county. This has increased from 20% in just three years.

Patriots Girls Basketball camp founder, Kip Davis, said, “In the 25 years I’ve hosted this camp I have increased my cost by just $55. I don’t make a ton of money doing this camp. I do it for the kids. We want to make sure all kids can afford to go to camp, see friends, and give parents a little break. This dramatic increase in cost plus us not being in control of funds will cause camp prices to noticeably increase, which is counter to my goal of camp affordability.”

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The Arlington County Board this weekend is set to consider allocating $133,413 to provide refunds to one of the county’s summer camp contractors.

The contractor — American In-Line Skating, Inc. — went bankrupt after the county cancelled summer camps this year on account of the pandemic, a county staff report says. More from the report:

The Department of Parks and Recreation (DPR) provides a variety of summer camp programming each year, delivered through a combination of DPR staff-led camps and contractor-led camps. As a result of the COVID-19 pandemic, all 2020 summer camp programs were canceled by Arlington County in late May. Registrants that signed up for camps that are delivered by DPR-staff were refunded in full; registrants that signed up for camps that are delivered by contractor-led camps were refunded according to the individual contractors’ refund policies. One contractor filed for bankruptcy and denied any form of refunds to registrants.

To facilitate the promised refunds, the county is taking a somewhat unorthodox step: making a charitable donation to a local nonprofit, which will then provide the refunds.

“Arlington County has identified Arlington Thrive, a 501(c)(3) organization with a long-standing relationship with Arlington County, to provide refunds in accordance with the camp contractor’s original refund policy that is not being honored,” the staff report says. “Arlington County will provide the funding to Arlington Thrive in the form of a charitable donation of $133,413 from existing funds available in the Department of Parks and Recreation (DPR) existing donation balances in Trust and Agency accounts.”

Arlington Thrive, which has also been working with the county to help those having trouble paying their rent during the pandemic, will receive a 5% fee for administering the donations.

The situation is reminiscent of the year-long saga of local youth basketball referees who went unpaid after a contractor suffered a serious medical issue. In that case, Arlington officials insisted that there were no legal remedies for paying the refs with county funds; after a year of discussions and efforts to find other remedies, a County Board member launched a GoFundMe campaign.

Susan Kalish, spokeswoman for the Arlington Dept. of Parks and Recreation, said the two situations are different.

“In the case of the referees, the County paid the contractor (a company that provides referees for indoor basketball games); however, the contractor, in turn, did not fully pay its subcontractors, the referees,” she said in response to an inquiry from ARLnow. “It is not an appropriate precedent for the County to set to pay subcontractors for work that the County has already paid the contractor.”

“In the case of the camp refunds, the contractor did not honor their stated refund policy,” she continued. “In its communication materials regarding its bankruptcy, the contractor named the decision by the County to cancel camps as the driving factor in its bankruptcy filing… As a result of the bankruptcy filing, the County has a complete list of individuals who were denied refunds and the amount owed.”

Kalish said the county will be making changes to prevent such issues from happening again.

“The County is in the process of amending summer camp contracts to shift the registration and payments from camp contractor’s responsibilities to the County, to ensure that all aspects of the payment, cancelation and refund experience for camp participants are managed by the County,” she said.

“Both of these issues, a camp contractor not honoring its refund policy and a referee contractor not paying its subcontractors, are troubling and not how Arlington County expects its contractors to manage their businesses,” Kalish added. “Neither contractor will be able to do business with Arlington County in the future.”

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County-run summer camps have been cancelled this year due to the pandemic.

Arlington’s Dept. of Parks and Recreation made the cancellation announcement around noon on Wednesday, saying it “was not confident all campers and staff would be able to safely enjoy an even modified camp experience.”

Credits will be provided to all who previously signed up, DPR said, and refunds of payments can be requested.

The camp cancellation follows the April 30 announcement that the parks department’s summer programs had been cancelled. Arlington’s parks, athletic fields, playgrounds and communities centers remain closed, though trails are open.

More from a press release:

In accordance with the health and safety guidelines of state, national  and camp officials during the COVID-19 pandemic, Arlington County is cancelling summer camps for 2020.

This difficult decision was reached after County staff considered many options to determine if camps could be held with proper social distancing, appropriate cleaning protocols and other safety measures. The health and safety of campers and staff is the County’s number one priority, and ultimately, the County was not confident all campers and staff would be able to safely enjoy an even modified camp experience.

“We recognize how important camps are to our residents, and we are truly saddened to have to cancel for the summer,” said Parks & Recreation Director Jane Rudolph. “Ultimately, it is the best decision for the safety and health of our community. We will continue to explore opportunities to provide programs and services as national, state and local guidelines allow. We appreciate your patience as we work through this difficult time.”

Cancelling summer camps was primarily based on guidance issued by the Centers for Disease Control and Prevention (CDC) and the American Camp Association (ACA), as well as Virginia’s guidelines for summer camps. Given the number of unknown variables still present, the risks of bringing our community together, in-person, for a traditional camp season are far too great.

If you registered for an Arlington County Department of Parks and Recreation camp, you will receive a full refund. If you signed up for a camp with one of the County’s contractors, contact the contractor directly regarding their refund policy. The 2020 Guide to Summer Camps in Arlington County lists all County camps, along with information for contractor camps.

County refunds will be issued in the form of a household credit. After the refund has been applied to an account, contact the Department of Parks & Recreation to request the refund be processed back to the original form of payment. Questions regarding cancellation should be directed to [email protected].

Visit the Summer Camp FAQs for more information and details.

Image via Flickr/Kevin Smith

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Morning Notes

Hope for Arlington Summer Camps — ” As summer is approaching, we know many families are anxiously awaiting information on Summer Camp 2020. While we hope to operate summer camp this year, the ultimate decision will be based on our ability to operate safely within national and state guidelines.” [Dept. of Parks and Recreation]

County Board Primary Cancelled — “The Democratic Primary for County Board, originally scheduled for June 9, 2020 and subsequently delayed until June 23, 2020, will not be held… Accordingly, Libby T. Garvey is the Democratic nominee for County Board in the General Election to be held on November 3, 2020.” [Arlington County]

Call for More Coronavirus Transparency in Va. — “Several Virginia legislators are calling for the release of information regarding specific long-term care facilities, saying the public has a right to know how many residents and staff have tested positive or died at each location… ‘In a situation like this, transparency is very important,’ said Del. Patrick Hope, D-47th District, of Arlington.” [NBC 4]

GGW, Blue Virginia Endorse Takis — “This week, a select group of Arlington Democratic party members will choose a nominee for the county board seat held by Erik Gutshall, who tragically died of brain cancer in April… We recommend eligible party insiders select Takis Karantonis as their first choice and then Nicole Merlene or Chanda Choun as second and/or third choices in the ranked-choice ballot.” [Greater Greater Washington, Blue Virginia]

Parade for McKinley Teacher — “Arlington County students and their parents held a drive-by parade to honor their third-grade teacher at McKinley Elementary School. Almost a dozen cars drove by the home of Amanda Herr, honking their horns and holding signs” [Patch]

Dutch Foundry Working on New Carillon Bells — “It took more than a week for the big bronze bell to cool. Over that time, a glowing crucible full of molten alloy was transformed into a 7,595-pound behemoth nearly six feet in diameter that next year will sing out across Arlington. The big Netherlands Carillon is getting bigger.” [Washington Post]

Bayou Bakery Has Provided Thousands of Free Meals — “Since the beginning of March, Bayou Bakery, Coffee Bar & Eatery in Arlington has been feeding Arlington County kids and their families for free. Chef David Guas of Bayou Bakery enlisted Real Food for Kids to partner with him to serve free, plant-based meals 5 days a week.” [WJLA]

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