Issues with the online security certificate caused many library users not to be able to access their accounts online. Library spokesman Peter Golkin said although the internal system was fine and it was business as usual at the libraries, many users couldn’t log on from outside computers. Golkin explained that a number of agencies had to coordinate to fix the problem, so it took a while to remedy the situation.
“And of course, it’s a weekend, which didn’t help,” he added.