A citizen’s complaint led federal prosecutors to investigate the indoor shopping concourse, which runs along Crystal Drive and connects with the Crystal City Metro station. The complaint stated that portions of the shops are inaccessible to those with disabilities, in violation of the Americans with Disabilities Act.
As a result of the agreement, Vornado will build ramps or lifts in portions of the shopping center that were previously only accessible by stairs. New signage, accessible parking spaces and accessible restroom fixtures will also be added.
