This biweekly column is written and sponsored by the Arlington Office of Emergency Management.
How much notification is just right?
Hello? Are you out there?
If you’re like us, data makes you giddy. In the world of emergency management, it can feel like we’re sending messages out into the world without ever knowing if they’re being reflected back like the hot summer sun off a tin roof or absorbed like a Harry Potter book. But add a little data, and “POOF!” we can start to see if we’re having an impact!
Getting information to those who live, work and play in Arlington before and during an emergency is critical. We use Arlington Alert to notify you of imminent threats, hazardous weather, traffic delays, government office closures and special events that may affect your life. But striking a balance between sending enough and too much information is a line our office walks on a daily basis.
This summer we teamed up with Virginia Tech’s Social and Decision Analytics Laboratory (SDAL) to learn more about how we’re reaching you and how we can we improve the alerting system.
Where are you, Arlington Alert Subscribers?
No surprises to us here — a majority of registered users are in the densest residential and commercial areas of the County. Interestingly though, our highest pockets of users are in neighborhoods that have long term residents and experience little turnover.
At first glance, this doesn’t tell us much — we’d expect to see more users in areas where there are more people. Digging a little deeper, however, it shows success from the Run-Hide-Fight trainings and outreach we’ve conducted in these areas of the county.
We also saw where our lowest enrollments were, and for the past month we have targeted many outreach activities in those communities. As a result, we have been able to increase enrollment in neighborhoods with lower enrollment rates.
Finding our Message Champions
We know that every single person who works, plays and lives in Arlington will not register for Arlington Alert. In order to reach the greatest number of people, we need Message Champions: those who will promote Arlington Alert and share our messages with their networks to help get critical information into the community.
Using personality traits, professions and communities, a psychologist associated with the study helped to build a profile of people who would be our best Champions. She found that those who work in education, training, counseling, facility management, healthcare, restaurants, entertainment and sports management are most likely to share messages in an emergency (note to the professionals above: expect to hear from us about how you can help us share our message during an emergency!)
Can We Still Be Friends?
One too many messages, and we all know what happens: “STOP MESSAGE!” It’s a delicate balance of giving you the information you want and need, but not overloading you with too much.
The study found that a majority of un-enrollments followed road closure and “Final” messages sent to notify you that streets had been re-opened (note: you can select to which type of alerts you would like to receive, such as weather or emergency alerts, and eliminate traffic alerts if they don’t apply to you). From this, we’re taking a look at how and when we send messages to better communicate with you.
Making the Reach
So we’re asking for your feedback and help in our continued efforts to improve the system. Text “Arlington Alert” to 703-454-8608 to tell us how you’re using the system (or not using the system), and what we can do to improve it, or even volunteer to serve on a focus group!
This biweekly column is written and sponsored by the Arlington Office of Emergency Management.
Nearly half of US adults had their personal information hacked in 2014 — not including the 500 million recently revealed hacked Yahoo accounts. 2015 saw an even higher rate of personal data breaches. That means that it’s likely either you’ve been a victim yourself, or know someone who has.
Communication is a critical infrastructure in today’s world. And just by using your phone or computer, you make yourself vulnerable. Just as you need to be aware and prepare for natural emergencies, you should take steps to improve your cyber preparedness. Join us during Cyber Security Awareness Month to enhance your awareness and preparedness!
Protect Your Personal Information
Your personal information includes your email; online banking, Pay-Pal and e-commerce accounts (like Amazon or I-Tunes); and accounts with sensitive information like your social security number, address, phone, etc. You’ll be surprised how many there are!
- S=Secure in the HTTPS. A website without an “S” at the end of the HTTP may not be secure. Avoid shopping or sharing any sensitive information in sites unless it is an HTTPS.
It’s all about the update
85% of security hacks could be prevented by updates, according to the US Computer Emergency Readiness Team (US CERT).
- Always Update Your System. Update your security software, web browser and operating systems regularly. Updates include patches for security breaches. Without them, your systems are left vulnerable to hackers.
- Back it up. Back up your information regularly. If your device is hacked, you will still have your information.
You’ve heard it before, but a strong password is one of your best defenses for your personal information. Yet 123456 remains the most popular password in the US (followed by Password).
- Mix it up. Use a combination of letters, numbers and characters. Try a phrase, like “Ih8sh$pping!” for increased protection.
- Don’t be green. When it comes to cyber security, never reuse or recycle passwords, no matter how inconvenient it may be. If one account becomes compromised, then all of your accounts are vulnerable. Consider using a password manager to keep track of your passwords.
Be WiFi wise
Anything you do while online via public or insecure networks can be accessed. Use these networks carefully.
- Nix the auto-connect. Turn off the WiFi auto-connect and Bluetooth on your devices, and only connect when you need to. This will save your battery as well.
- Safe at home. Shop, access your bank accounts and email from your own device, and only on a network you trust.
Nearly one million new malware threats are released every day, and attacks are quick. It takes 82 seconds from the time of release to the first victim, according to Verizon. Keep your home, contacts and business safe by clicking cautiously.
- Stranger Danger. If an email is unexpected or you don’t recognize the sender, don’t open it before verifying.
- MiSpelled.com. Check URLs before opening. Hackers will often slightly misspell the URL of a legit website. Verify any URLs you’re unfamiliar with before opening.
- If it it’s too good to be true… It probably is. Avoid amazing, free or urgent deals. The more urgent, the higher chance of infection. Be wary of links with shocking or fake celebrity news.
While you’re reviewing your accounts to update passwords, don’t forget to review your www.ArlingtonAlert.com account to make sure you receive emergency, traffic and weather alerts from Arlington County!
This biweekly column is written and sponsored by the Arlington Office of Emergency Management.
Less than 24 hours into his temporary assignment as the Emergency Management Coordinator, Captain Mark Penn watched one, then two planes fly into the World Trade Center.
Still unsure of his new role, he headed to the Emergency Operations Center (EOC) planning to keep County Leadership informed of events. As he drove up Columbia Pike, he looked up to see Flight 77 pass overhead on its collision course into the Pentagon.
Little did he know it as he opened the EOC that day, but Penn was starting a new chapter in emergency management for Arlington County. In 2001, the Office of Emergency Management (OEM) hadn’t been formed. This wouldn’t be done until 2004, after extensive research by County Leadership. The Emergency Communication Center (9-1-1) was still part of the Police Department; it wouldn’t come under OEM management until 2004.
In 2001, emergency management was still one position in the fire department, primarily focused on preparing responders.
Emergency Management: Coordinating the Response Behind the Scenes
Over 3,000 responders were working at the Pentagon, each requiring security clearance to do their job, as well as food, housing and communication with family members. Resources had to be requested and moved immediately cross-country, all while airspace was closed. A local emergency had to be declared. The EOC worked behind-the-scenes to make sure the response went smoothly.
You Can’t See Us, But We’re Still Here!
Following 9/11, Penn’s “temporary” assignment was extended until 2004 as the Office of Emergency Management was developed. Today, OEM has grown from 1-84, including Emergency Management and Emergency Communication Center (9-1-1) staff.
And much of our work remains the same: behind-the-scenes support during a response. During this winter’s “Snowzilla” our office opened the Emergency Operation Center and coordinated with public safety, health, transportation, finance and communication partners, as well as County Leadership and state and regional partners.
Moving Forward: A New Approach
Today, our focus on emergency preparedness includes all of Arlington County: both our response partners and residents. We continually plan and train with our partners to prepare for potential emergencies. Resident engagement and preparedness has also become a priority. The Active Shooter Awareness and Preparedness training program is an example of this.
Challenges still remain. As time fades from events like the 9/11 attacks, people become complacent.
However, September is National Preparedness Month, and the perfect time to get prepared! Complete item from below during September (or, be a Preparedness Champion and tackle one per month through December!).
This biweekly column is written and sponsored by the Arlington Office of Emergency Management.
You and the Other 60% of America
The sky turns black. You hear the radio call out a tornado warning, and you spring into action. You’re family has conducted drills for this, so without a word from you, they all go to a safe room to ride out the storm. As you join your family, you smugly smile, knowing that you have all the food and supplies you need for your family for 72 hours.
You’re not alone. Although 80% of Americans live in a county that has experienced a weather-related emergency in the past 8 years, less than 40% have actually developed an emergency plan and discussed it with their family.
The burning question that remains is: “Why don’t people prepare for emergencies?”
I don’t have time
There are many reasons people don’t plan. When asked why, many people respond “I don’t have the time” or “It seems like a lot of work.” Preparing for an emergency can look overwhelming at first glance, but doesn’t have to be.
Use your resources: Online resources such as www.ReadyNOVA.org have fill-in-the-blank templates and quick reference guides to help you develop things like a family communication plan. You can then download and send it to all of your family members mobile devices (don’t forget to print a hard copy!)
Use your supplies instead of building a kit: Buying and storing an emergency kit can be expensive and take way too much space in many Arlington homes. Instead, take inventory of your family’s food & emergency supply needs, and then make sure you always have at least 3 days worth in your home. Remember, you may not have electricity, so make sure you are not counting on the food in your fridge or the use of your microwave or electric stove to cook!
Have a go-bag: Nothing is more stressful than having to leave your home quickly. Build a Go-Bag with essential items for your family in case you need to hit the road in a hurry.
Make it fun: Preparing doesn’t have to be all work! Challenge your kids to an Emergency Scavenger Hunt, square off against family members in a cook-Off as you rotate food out of your emergency supplies, use fire drills as a race for your children (so they can practice their evacuation route and also burn off that extra energy before bed.) It’s important to note that while students practice fire and other emergency drills multiple times a year at schools, adults have some catching up to do: 60% of adults have not participated in preparedness drills or exercises in the past year.
Disaster’s Won’t Happen to Me
Another reason people avoid developing emergency plans is the belief that “it won’t happen to me.” Emergencies don’t have to be large-scale catastrophes to have a big impact on your life. More than 50% of Americans have experienced an incident where they had to evacuate their home or live without utilities for more than three days- and some of the most common causes include simple things like broken water mains, downed power lines, and structural damage from trees. In fact, damage from frozen pipes, sewage backup and appliance issues actually causes more water damage to homes than weather events every year.
By definition, emergencies are unpredictable. Certain hazards, such as tornadoes, may be unusual, but they still occur. In 1996 the Centerville Tornado almost caused a US Air Shuttle to crash during take-off at Reagan Airport. And in 2001 a F0-F1 tornado traveled 15 miles through Arlington and into Washington D.C., crossing the interstate three times during rush hour.
If A Disaster Happens, There’s Nothing I Can Do
While there are risks wherever you live, there are also steps you can take to lessen the impacts. On average, we save $4 for every $1 spent on
Know Your Risks: Understand your risks, and protect yourself against them. Fewer than 40% of residents living within a block of the NJ coastline understood that the real threat from Hurricane Sandy was from water, or the storm surge that the hurricane would cause (over 60% believed the real danger was wind.) Only 54% had flood insurance.
Be Alerted: Register for ArlingtonAlert.com to receive emergency and weather alerts. Be sure to include the addresses of locations you live, work and spend time, so you’ll be notified if there’s an emergency in one of those locations.
Document It: Collect important documents, such as personal identification, property deeds, insurance policies, titles to vehicles, wills, etc., and store them in a safe place. Consider scanning them and placing the files on a flash drive. Following Hurricane Katrina, many residents of the Gulf Coast found themselves without even the most basic identification: identification, birth certificate and social security cards.
Set Your Meeting Spots: Determine where your family will meet and how you will reach one another after an emergency.
Every year, we dedicate a whole month to getting prepared (it’s September, which is why you’re reading this article now!) Join us as we celebrate and encourage people to get ready for the major disasters that could impact their lives. Test your preparedness knowledge, check your preparedness, tell your stories, and challenge your neighbors this month! For more National Preparedness Month details and a full schedule of events, check ReadyArlington.com, or follow #ARLPrep2016.
- Tuesday, September 6, join us at the Sugar Shack Arlington to “Check Your Prep!” If you 3 out of 5 items completed on our preparedness checklist, you’ll earn at $5 Sugar Shack coupon!
- Thursday, September 8, join us as the Emergency Preparedness Advisory Commission hosts a retrospective panel “9/11: Looking back and ahead”. Come hear how the County improved it’s preparedness after the events of that tragic day.
- Be the most prepared Civic Association! Challenge your neighbors throughout September & register for Arlington Alert! The Civic Association with the highest number of registered Arlington Alert subscribers at the end of September will be deemed the Prepped Association with an annual plaque and ice cream social.
- FEMA: Sixty Percent of Americans Not Practicing for Disaster
- Insurance Institute Information: Catastrophes: US
- Insurance Journal: Top Homeowner Insurance Claims
- LiveScience: Why People Don’t Learn from Disasters
- Virginia Department of Emergency Management: Tornado History
With temperatures soaring into the upper 90s this weekend, Arlington’s Office of Emergency Management is warning residents to take precautions to stay safe.
Officials say the “dangerous heat” could cause health problems for those who overexert themselves or don’t remain properly hydrated while outside.
With the extreme high temperatures this weekend and throughout the remainder of the summer, residents are asked to take extra precautions to stay safe, stay cool and to stay hydrated. Remember, all open county buildings are considered cooling stations.
General heat-related precautions:
- Monitor local radio, TV and on-line services to receive critical weather updates
- Never leave children or pets alone in enclosed vehicles
- Stay hydrated by drinking plenty of fluids even if you do not feel thirsty
- Wear loose-fitting, lightweight, light-colored clothing
- Slow down, stay indoors and avoid strenuous exercise during the hottest part of the day. Consider spending the warmest part of the day in public buildings such as libraries, community centers and shopping malls
- Postpone outdoor games and activities if possible
- Take frequent breaks if you must be outdoors
- Check on family, friends and neighbors who do not have air conditioning, who spend much of their time alone or who are more likely to be affected by the heat
- Check on your pets frequently to ensure that they are not suffering from the heat
During heat waves people are susceptible to three heat-related conditions; heat cramps, heat exhaustion and heat stroke. All of these conditions can be serious if left untreated. Know the signs and seek immediate medical assistance should you find yourself experiencing any of these conditions.
Visit https://emergency.arlingtonva.us/hot-weather-tips-for-keeping-cool/ for additional emergency preparedness tips during times of extreme temperatures.
The Arlington County Office of Emergency Management wants you to be safe!
Photo by Jackie Friedman
First of all, says Arlington’s Office of Emergency Management, don’t walk into traffic while playing the game. Also, don’t try to play the game and drive at the same time.
Beyond that, OEM and the Arlington County Police Department have other practical advice for game players to remain safe:
“Always be aware of your surroundings. Play with other people, there’s safety in numbers. Tell people where you’re going, especially if it is somewhere you’ve never been. Parents should limit places kids can go. Be considerate of where Pokemon are displayed and don’t trespass on private property.”
Even some public property may be off-limits. There have been recent reports of people playing Pokemon at Arlington National Cemetery (see below).
Spokesman Stephen Smith said players are asked to refrain from playing on cemetery grounds.
“In respect for those interred at Arlington National Cemetery, we do request and require the highest level of decorum from our guests and visitors,” Smith told ARLnow.com. “Playing such a game on these hallowed grounds would not be deemed appropriate.”
Saw someone playing Pokemon Go in Arlington cemetery today. Let that sink in…
— Tommy Strine (@coach_strine) July 12, 2016
SMH. People playing Pokémon Go at Arlington National Cemetery
— Lonnie Smalley (@BiggieSmalley) July 12, 2016
Keep it classy, Pokemon trainers. Stay out of the Arlington Nat'l Cemetery too… https://t.co/S9kLkONBJL
— Anna Marie (@annapocalypse) July 12, 2016
— Andrea McCarren (@AndreaMcCarren) July 12, 2016
Photo via @ReadyArlington
County staff members are being trained this week on the long-awaited “text-to-911” capability and the service is nearly ready to go, said Office of Emergency Management spokesman John Crawford. “The only thing we’re missing is an exact launch date,” he said.
The technology was unveiled in 2010 during a press conference with then-FCC Chairman Julius Genachowski and county officials. Refining the technology and coordinating implementation with other regional emergency systems delayed the launch.
Callers to 911 will be able to text SMS messages if their mobile phone carrier and their data plans allow SMS texting. Older phones, particularly the “flip” phone variety, most likely will not work with the system. Photo and video transmission capability will be launched later.
Even after the texting option is available, OEM still prefers old-fashioned phone calls. “The motto we’re using is, Call if you can, text if you can’t,” said Crawford.
Texting in emergencies is useful for those who are deaf and hard of hearing, unable to speak in an emergency or in a situation where calling is unsafe, such as an “active shooter” scenario.
Fairfax County Emergency Services began the service last September.
The session will be held at the Central Library at 1015 N. Quincy Street on Wednesday, Feb. 24 from 7-8:30 p.m.
It will involve both a book discussion focusing on the need for pet emergency preparedness across the country, as well as a talk about ways residents can train their pets in case of an emergency, such as unusual or extreme weather events.
The discussion will focus on Cathy Scott’s book “Pawprints of Katrina: Pets Saved and Lessons Learned.” It’s a journalistic account of the aftermath of the hurricane that hit Louisiana more than a decade ago, telling the stories of pets who were separated from their owners because of the storm. The book recounts the rescues of these pets as well as the reunions with their families.
After discussing the book and the issue, participants will receive safety advice and a free pet preparedness starter kit. The kit will include a collar strobe light, a collapsible food/water bowl and a waste bag dispenser.
Copies of the book will be available to borrow from the Central Library reference desk starting on Jan. 25.
Photo via Turner Publishing
If there’s one lesson to take away from Arlington’s Metro Safety Seminar Wednesday night, it’s don’t evacuate a train until told to do so. Even though a woman died after not being able to evacuate a disabled, smoke-filled train outside of the L’Enfant Plaza Metro station earlier this year.
In the case of smoke in a tunnel, Arlington County Fire Department and Metro will work together to figure out the source of the smoke and decide if evacuation is necessary, officials said Wednesday at the seminar in Ballston.
Self-evacuating early often leads to injuries and more trouble, said Robert Joy of the Washington Metropolitan Area Transit Authority during a panel on Metro safety hosted by the county’s Emergency Preparedness Advisory Commission (EPAC).
There’s also the problem of the third rail, which is a major electrocution hazard, running at more than 700 volts, Joy said.
Joy was joined by ACFD Captain David Santini and ART Director Stephen Yaffee to speak about how to be a safe rider on public transit, including Metrobus, Metro or ART bus. The panel spoke to a small audience, mostly consisting of older Arlington residents, many of whom identified themselves as members of EPAC.
For the most part, audience members were concerned about smoke filling Metro cars, noting the L’Enfant Plaza incident in January.
Smoke in Metro tunnels is not an unusual occurrence, Sanitini said.
“We report to smoke on the Metro several times a month,” he said, adding that most are “minor in nature” usually resulting from trash burning on the rails or small insulator fires.
In the case of smoke filling the cars, passengers should listen to the intercoms, Joy said, as the conductors will tell people when to evacuate.
“Just because the trains stop doesn’t mean it’s an emergency,” he said. “And we’ve had some people self-evacuate a perfectly good train.”
If a train needs to be evacuated, firefighters will come to the train to help passengers evacuate, Santini said. Metro also posts instructions for opening the doors in emergencies and how to evacuate.
Evacuation should be the last resort as walking in the tunnels and jumping from the train can result in injuries, such as broken ankles or legs, he said.
Joy acknowledged that there were problems with understanding the intercoms, which can make emergency situations more stressful. Dust often gets in the speakers, which make them hard to hear.
“We understand that the intercom system isn’t always up to snuff,” Joy said. “I sometimes wonder what they are saying.”
Fixing the intercoms by making sure they are cleaned is an easy step that Metro can do to make riding safer, said John Brown, director of Arlington County Office of Emergency Management.
“I don’t think we can wait for a federal report. There’s low hanging fruit that we know we can fix,” Brown said.
Throughout the discussion, audience members offered suggestions that Metro can implement to improve passenger safety, including more information on car walls. These suggestions will be compiled in a letter and brought before the Arlington County Board, said Board member Libby Garvey.
Garvey and Brown also took a couple of minutes to talk about emergency preparedness in general, telling the audience they should know what to do for everyday emergencies, like weather-related events, or in the case of a decidedly not-everyday emergency: a nuclear attack.
“We really all need to be prepared, not just for these events that happen pretty regularly but also when the unimaginable happens,” Brown said.
In the case of a nuclear attack, people should “shelter in place” and put as much concrete between them and outside, Garvey said.
The last thing people should do is go outside and see what happened, she said. Instead, people should “camp inside” until its safe to go outside.
“We all need to be prepared for camping for three days,” Garvey said.
Members of the Arlington County Police Department, the Arlington County Fire Department, the county’s emergency operations staff and the Arlington Sheriff’s Office were honored today for their efforts and sacrifices while serving the county.
The Arlington Chamber of Commerce held its 33rd annual Valor Awards at the Officer’s Club at Joint Base Myer/Henderson Hall, giving awards for careers of service as well as individual, lifesaving efforts over the past 12 months.
The winners of the afternoon’s most prestigious award, the Valor Award, were ACFD Capt. Craig Brightbill and firefighter/EMTs John Hirte and Chad Aldridge, who were the first responders to the deadly house fire on S. Langley Street last March. Aldridge suffered respiratory and skin burns when he went in first to the house, which was rapidly engulfed in flames.
The three men were staffing Rescue 109, which is one of two apparatus in Arlington currently understaffed.
“Despite the fact that this fire resulted in two civilian casualties and an injured firefighter, the crew of Rescue 109 displayed dedication, courage and perseverance while facing extreme fire conditions, life safety hazards to trapped occupants and themselves, and the overwhelming stress conditions they were presented with,” their commendation, read by WJLA weather director and event master of ceremonies Doug Hill, said.
Among the other winners were Sheriff’s Office Cpls. Phyllis Henderson and Edwin Hill, who, along with Judge Thomas Kelley, saved a man in the Arlington County Courthouse from a heart attack in January; and ACPD K9 Cpl. Aaron Tingle, who helped prevent a rape and capture the suspect in Buckingham last November.
Retired ACPD Chief Doug Scott was also honored after 12 years at the helm of the county’s law enforcement.
“[Scott] will be missed and fondly remembered,” Chamber President/CEO Kate Roche said. “But we all know his legacy will live on in the great work of the Arlington County Police Department.”
The new system will be live on June 25, as part of the region-wide Capitalert.gov system.
Users can determine how they receive an alert, such as via text message, email, cell phone, land line, instant message or fax, according to Arlington Office of Emergency Management spokesman John Crawford.
Users can also choose times of the day to block messages, and choose which alerts they receive. In addition, Crawford said, if a user works in Washington but lives in Arlington, they can enter multiple zip codes from which to receive alerts. They can also choose when they want to receive alerts and whether to put alerts into “sleep mode” at night.
“It’s important that we keep our residents and visitors informed, but we also want to give them a say in what information they receive and when,” Office of Emergency Management Director Jack Brown said in a press release. “The new and improved Arlington Alert System is the perfect solution for that.”
The new alert system is called Everbridge and it replaces the previous Roam Secure Alert Network, which the county had used since 2004. That system didn’t allow users to customize their alerts, according to the county.
Existing Arlington Alert subscribers will receive alerts under the old system, according to Crawford.
Arlingtonian Walter Walsh Dies at 106 — Walter Walsh, a world-class Olympic marksman who had a knack for tracking down and shooting gangsters as an FBI agent in the 1930s, has died just a week shy of his 107th birthday. After battling gangsters in the U.S., Walsh entered combat in the Pacific during World War II, at one point killing an enemy sniper from 80 yards away with a single pistol shot. Walsh died at his home in Arlington. [New York Times]
Orange Line Delays This Weekend — This weekend, starting at 10:00 p.m. Friday, Orange Line trains will run every 24 minutes due in part to fence repairs and work on a communications cable between East Falls Church and West Falls Church. [WMATA]
Arlington Participates in National PrepareAthon Day — Personnel from Arlington’s Office of Emergency Management went around to local coffee shops yesterday morning, handing out flyers on National PrepareAthon Day. OEM employees urged Arlington residents to prepare themselves for strong summer storms and to sign up for Arlington Alert emails. [WUSA 9]
Flickr pool photo by John Sonderman
Arlington’s emergency responders were recognized for their acts of bravery and public service yesterday during the annual Valor Awards.
The Lifesaving Awards for the Office of Emergency Management and the Arlington County Fire Department were given to dispatchers and firefighters who responded to a kitchen fire in the Dominion Hills neighborhood on April 1 last year.
Two emergency communications technicians, Rachel Moreno and Heather Horan, were honored for their work dealing with the caller, the woman who was rescued from the scene of the fire. Moreno, who wasn’t a fully trained ECT at the time, and Horan, who was training her, took the woman’s call, dispatched a fire response in 50 seconds, told the victim to get to a window and punch through the screen so she could lean out to get air.
“ECT I Moreno was not fully qualified as a call taker but she showed tremendous poise,” OEM Director Jack Brown wrote of the dispatchers. “Her ability to stay calm and maintain control of the call was outstanding and showed experience beyond her years. Together, ECT I Moreno and ECT III Horan were able to obtain critical information and provide life-saving guidance that kept this incident from ending in tragedy.”
The victim eventually fell unconscious, but Moreno and Horan were able to give firefighters the victim’s exact location on the second story of the house. Soon after the victim fell unconscious, firefighters Nicolas Calderone and Jamie Jill entered the house, located the victim, carried her outside and extinguished the fire.
When Calderone and Jill set the victim down, firefighter Joseph Marr noticed she didn’t have a pulse and conducted a minute of CPR. When her pulse returned but her consciousness didn’t, Marr had to carry the victim up the street, since it was too narrow and there were too many firetrucks for the ambulance to get through. The victim made a full recovery.
“Often, this is the only public recognition these officers receive,” Chamber of Comerce President Rich Doud said. The chamber presented the awards. “It is unique to hear the stories of their heroic acts and to meet the officers involved. We are fortunate that they work in Arlington and perform so selflessly in the service of our businesses and citizens.”
Four Arlington police officers and one sheriff’s deputy were honored with lifesaving awards for preventing suicide attempts in three separate incidents.
Officers Stephanie Rodriguez and Kenneth Kernicky were honored after saving a man trying to hang himself from a tree in Douglas Park. Rodriguez caught the man while Kernicky cut the noose from the tree. Days later, according to the Sheriff’s Office, the man thanked the officers for saving his life. Deputy Andrew Woodrow found himself in a similar situation when he rescued an inmate at the Arlington County Jail tried to hang herself with a shoelace from her cell bed.
ACPD First Sgt. Latasha Chamberlain and Det. Paula Brockenborough were given the award after they prevented a woman from jumping off her apartment balcony after she learned of the death of her husband. Through background investigation on the way to the hospital, they discovered the woman was suffering from a mental illness.
Two police lieutenants, two firefighters and a sergeant in the Sheriff’s Office were given Meritorious Service awards, the valor awards’ equivalent of a lifetime achievement award. Police Auxiliary Lt. Heather Hurlock was given the award after volunteering for 1,724 hours in Arlington in 2013 and, since 1997, she has volunteered more than 30,000 hours.
Other recipients of the Meritorious Service Awards were: Lt. Mark Belanger, Sgt. Kevin Pope, Firefighter/EMT Clare Burley and Fire/EMS Capt. Brandon Jones.
Four Arlington emergency responders were honored with Crisis Intervention Team awards earlier this month for handling emergencies with mentally ill patients.
Arlington County Police Officer James Joy was named Officer of the Year, Deputy Jeffrey Nowak was named Deputy of the Year, Officer Samuel Sentz was honored with the Intervention of the Year and Emergency Communications Technician Shanika Stewart was named Dispatcher of the Year.
Joy was recognized for three incidents as examples of his work responding with compassion and responsibility for patients struggling with mental illness. In one of those cases last April, Joy responded to a call for trespassing and, upon finding out the suspect was a military veteran suffering from post-traumatic stress disorder and going through a divorce, Joy contacted the Wounded Warrior Project, which helped the veteran get the proper care.
Nowak was honored for responding to a December crisis in the Arlington County Detention Center in which an “actively psychotic and delusional” inmate started banging his head against his cell wall. Nowak, according to the Office of Emergency Management, diffused the situation by relying on his past relationship with the inmate. Nowak remembered the inmate had heard voices in the past, and spoke is short, simple sentences so his message could get through.
Sentz responded to a call in December at the Marriott Residence Inn in Crystal City during which a soldier “was intoxicated, creating a disturbance and trespassing at the hotel,” according to OEM. Sentz responded not by sending the soldier to the “drunk tank,” but by getting him medical assistance. In a letter to the OEM, Director of the U.S. Army Physical Disability Agency Col. Carl M. Johnson credited Sentz with “saving the soldier’s life.”
The awards ceremony was held April 2 at Virginia Hospital Center.
Photos courtesy Arlington County
The drill will take place at 9:45 a.m. on Tuesday. Participants are asked to “go low and stay low” by going to the lowest level of the building they are in, staying away from windows and doors, and crouching down and covering their heads, according to OEM.
Those with National Oceanic and Atmospheric Administration (NOAA) weather radios will get a test alert at 9:45, notifying them that the drill has begun.
The full press release from OEM, after the jump.
Photo courtesy NOAA via Wikipedia