The scam involves offering customers the opportunity to set up an account to pay utility bills via a federal program. According to the Better Business Bureau, there is no such federal program in existence to pay household bills.
Victims have reportedly been contacted in person as well as by phone, text and social media. They were asked to register their Social Security numbers and banking information in order set up an account to make payments. The account numbers the victims were then given for bill paying turned out to be fake.